5
East Cobb BP

Great service and courteous staff...

Ray, we appreciate you as a customer and look forward to having you back in the future! Thank you for the feedback!

- East Cobb BP
5
Suwanee

Very professional and honest service. All employees were knowledgeable and I felt like I could trust them with any vehicle.💯

Thanks for the positive review and feedback on our professional and honest service, Andre! We appreciate the 5-stars and look forward to working with you again!

- Suwanee
5
Memorial Drive

Princes, it was a pleasure working with you! We deeply appreciate the 5-star review, and we'll see you next time!

- Memorial Drive
5
Suwanee

Great service! They were able to get my car in in a timely manner and help me out. They spent quality time fixing my car and I appreciate it!

Ally, we deeply appreciate the 5-star review and are so glad to hear you were so pleased with our service with the speedy service, and we'll see you next time!

- Suwanee
5
Suwanee

Always on the ball and finish earlier than I coerced

Rob, we are so happy to hear you had a 5-star experience with us! Thanks for the 5-star review and let us know if you need any other work done.

- Suwanee
2
Suwanee

The service was good and fast. But your workers need to shower and wear clean clothes. After he drove my cars from the shop outside. There has been a very strong bad odor left in both cars which is hard to get rid of and is driving me crazy.

Ambrose, we are deeply sorry to hear you had anything less than a wonderful experience with us. We are known for having exceptional customer service and your experience does not match that. We would welcome the opportunity to discuss your concerns in more detail if you would like to talk about your experience further (404) 809-3975.

- Suwanee
5
Downtown Decatur

I hit the extended curb in front of McDonalds getting in the lane to turn onto Clairmont and blew out my right front tire after visiting my daughter in Avondale. I live in Roswell and hadn't been that way since they extended the curb so got over too soon. As I turned the corner I spotted the tire store so I pulled in. I went inside and explained my predicament and asked if they could please put my spare on so I could get home. They couldn't have been nicer. I was in and out in a half hour and on my way home. So convenient, so courteous and so appreciated.

2
Downtown Decatur

My wife brought her car here for an oil change. I’ve also brought my car here for tires and oil changes before and have had good service in the past. This time however they wouldn’t let my wife make and appointment for the oil change and tire rotation and instead just told her to bring it in the morning and they’d get it done. She dropped her car off around 9am and they told her it would be done by the end of the day. Taking all day for an oil change is already ridiculous but my wife figured it would be done before the end of the day at least. However closing time rolls around and she still hasn’t received an update of any kind about her car. I called the following morning after they opened and they did the oil change then. It’s pretty unacceptable for an oil change to take 24 hours, and if they had told my wife that they couldn’t get it done that day she’d have gone somewhere else without issue. Very disappointed in this experience and it’s unlikely I’ll use neighborhood tire pros again for any service related issues.

Brandon, we’d like a chance to speak with you about your visit, but without a full name or more information on your vehicle, we cannot comment on your situation specifically. Please give us a call so we may work to find a positive resolution at (404) 809-3975. Thank you.

- Downtown Decatur
5
Downtown Decatur

Cindy is amazing. She is so knowledgeable and succinct. I felt like she really listened to our situation and made miracles happen to help us feel safe on a road trip to Michigan on Labor Day weekend, an 11 hour drive.

We are so happy to hear about your positive experience, Paula! We appreciate your business and the great review. Thanks for the feedback on our staff and service and please let us know if there is anything else, we can do for you!

- Downtown Decatur
5
Downtown Decatur

Great customer service! It was easy to make an appointment online, and they finished replacing my brake pads and rotors within a few hours of dropping my car off. I will definitely go back to them in the future!

We appreciate your review, Brittany! We love to hear from our customers and are happy to hear about the excellent service you've received with us. Thank you for the wonderful review!

- Downtown Decatur