Suwanee, Decatur & Marietta Auto Repair

7925 reviews
5
Suwanee

Thank you

5
Suwanee

I can sum up my rating in one word for the Team at Neighborhood tire Pro especially for Matt, Daniel and Henry they are great and Professional in letting me know up front what the problem and what needed to be done. I give the team a 10 and would recommend Neighborhood Tire Pros to anyone. Thank you.

5
East Cobb BP

Fast and efficient.

Thank you for the great review, Paul! We’re glad we could get you taken care of quickly and efficiently.

- East Cobb BP
5
East Cobb BP

Thank you for your business, Jennifer, and for taking the time to leave us a review.

- East Cobb BP
5
Memorial Drive

They get me rite everytime !!

Thanks for the trust and the kind words! We’re glad to keep you rolling smoothly every time.

- Memorial Drive
5
Suwanee

Good fast service always

5
Downtown Decatur

Used their services twice now. Both times were great experiences. Very professional and fast!

5
Suwanee

Fast, friendly and helpful. Every time. Thank you.

1
Memorial Drive

Went in for one problem and instead of them calling me saying they can't fix it they fix a different noise and charge me $900. I still have the original problem I went with and all they can say is "well we fixed a different problem, because we couldn't figure it out" then said for me to go to the toyota dealership and have them do a diagnostic test which I paid them for . now i have to go somewhere else and pay it again . ILL NEVER GO BACK ! & THEY DONT CARE ABOUT UR EXPERIENCE AS A CUSTOMER, JUST WANT THE MONEY AND OVER CHARGE . & sell you a dream on waittimes. very disappointed.

Dee, thank you for sharing your experience. We’re truly sorry for the frustration and inconvenience you’ve faced. It’s never our intention to leave a customer feeling unheard or dissatisfied, especially when dealing with car troubles. Diagnosing some issues can be complex, and we regret that the original problem wasn’t resolved during your visit. We also understand your concerns about the additional charges and communication. We want to review your case in detail and find a way to make this right. Please contact our corporate team at 404-809-3975 so we can work directly with you. Your satisfaction matters to us, and we appreciate the opportunity to improve.

- Memorial Drive
5
East Cobb BP

Always super helpful and honest! More than once, I have been in waiting room and overheard them telling a customer that there is no need for the appt (car is good), send them on with their keys. I find that refreshingly honest!:)

Thank you for sharing this, Sterling! We believe honesty is one of the most important parts of good service, and we’re glad that stood out to you. We appreciate your trust and look forward to being here whenever you need us.

- East Cobb BP
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