5
East Cobb BP

Elvis and Jeff always provide friendly and honest service. They do the job right and use correct oil in my vehicle. I would highly recommend to anyone because I trust them and will remain a loyal customer.

Thank you, Alane! Our customer's experiences mean everything to us. We always strive to be an honest, trustworthy, and a friendly shop. We're so pleased to hear you left happy and appreciate your feedback!

- East Cobb BP
5
East Cobb BP

They were fast and efficient and made me aware of a situation to keep a watch on!

Thank you for your positive review, Jimmie! We look forward to seeing you next time!

- East Cobb BP
5
East Cobb BP

Great service!! And super fast. I highly recommend this place to anyone for anything they offer.

Thank you for your positive review, Iris! We look forward to seeing you next time and helping you again with any of your auto needs!

- East Cobb BP
1
Suwanee

Doesn’t matter if you schedule a 7am appointment for an oil change on a weekday. When I called them to confirm my appointment they promised I could have my car back by 1 so I could leave for a business trip. I called 5 hours after I dropped off for the oil change and was told they hadn’t touched my car. D**** gives apologies that are obviously not heartfelt because if he cared at all about customer service, he would have called me hours ago to allow me to take it somewhere else. Now I have to travel almost 1000 miles this next week without an oil change because he couldn’t be bothered to call. I can’t stand this place. This was the third strike. They patched my tire once and we’re great, so when I came back for oil changes it’s been a nightmare each time since. Once they even told me my check engine light was just a service reminder. It was actually my coolant system and I got to Toyota before my entire was ruined. They almost cost me an entire engine because they couldn’t care enough to run the code. Terrible place, terrible service, half hearted apologies. I’ll never be back, and having three cars that get oil changes every 2 months, that’s a lot of money they just lost because they couldn’t take 2 seconds to call me.

Hannah, we are deeply sorry to hear you had anything less than a wonderful experience with us. After speaking with our staff we realized when the appointment was set, it was never recorded when the vehicle was needed back by. We apologize for the miscommunication and inconvenience. However, we are glad we could get in touch with you and speak with you on the situation further. If you would like to discuss the experience more, feel free to reach out to Elvis at (404) 809-3975.

- Suwanee
2
Memorial Drive

I went in for a simple new set of tires with a quote of ~$500. Once I was there, I was presented with a list of additional services suggested. I saw a total price listed on the bottom of this page, which was about $135 more than the original quote, so I thought, why not. Come to find out, the total on the bottom of this page was in ADDITION TO the original quote. To my surprise when I go to pay the bill, 4.5hrs later (btw there was no warning this would take 4.5hrs, and I had an appt) the total was magically over $1300. I was a female in there alone, for what it’s worth. I misunderstood the information sure, but never was I told, “btw this total is in addition to the cost of the tires”. I am giving 2 stars instead of 1 because they did offer me pizza, since I sat there for 4.5hrs and of course didn’t bring food because what mechanic takes 4.5hrs to change some tires after all (no one warned me the “additional services” would add hours worth of time). I would not recommend this place unless you read their paperwork VERY carefully and are well-versed in the mechanic world.

Chantelle, we are deeply sorry to hear you had anything less than a wonderful experience with us. The reason for the price was because of the additional costs added to the original when our staff spoke with you about the additional issues that should be taken care of. As for the time, we will work to be better about giving time frames more clearly in our communication, we deeply apologize for the mixup and the inconvenience. We have reached out in hopes of being able to talk with you and find a positive resolution, please give us a call back so we can discuss your experience further and help out. (404) 809-3975

- Memorial Drive
5
Suwanee

Great service good people

5
East Cobb BP

Great service Professional and knowledgeable staff.

5
Downtown Decatur

quick service ,cordial and professional

5
Downtown Decatur

Perfect as always.

Jeff, thank you so much for your 5-star review. We are happy that we could provide you with an exceptional customer experience!

- Downtown Decatur
5
Downtown Decatur

Thank you for the 5-star review, Noordin. We are pleased you had a 5-star experience with us! See you next time!

- Downtown Decatur