1
Memorial Drive

Had an unfortunate experience with this location. My sister took my car in and replaced four tires, oil filters, and brakes for a total of $1064.14 and had a fine experience. Unfortunately, I had a bike rack covering the spare tire, so they were not able to replace it with the best of the four tires they removed, but said we could come back at a later date and do that. I live abroad, so wasn't able to give her the key to the bike rack until nearly two months later, as we're in the middle of a pandemic and travel from abroad is extremely limited. When I got home I told her I would get the spare mounted, but when I came in - the tech behind the counter immediately accused me of being a crook, by say "this was over two months ago - I don't know where you got this tire from - you might have gone out and gotten a tire and then asked us to mount it - you have to pay for it". He then asked if I wanted to speak to a manager, and I said yes. He did not let me, however - and spoke to the manager himself. The manager made snide remarks under his breath and told him to give me a $5 discount on the service. I'm amazed to hear that the best they can imagine out of humanity is that we would come in and spend $1064.14 only to later come in with an elaborate backstory just to save $25. This kind of rude disloyal behavior makes me sick. Would've taken them 10mins and zero dollars to mount the tire and we world always have come back since we live just around the corner. Instead, they chose to accuse me dishonest behavior and not stand behind their own work. Pick any other store - these guys don't deserve your business. I'll give my $25 (and the next $1000) to someone kinder.

Daniel, please give us a call at (770) 875-8282 at your earliest convenience so that we can further discuss this with you. We will hope to hear from you very soon.

- Memorial Drive
5
East Cobb BP

One of the best car shops I’ve experienced, been going here for years. Everyone there is friendly and cares about taking care of their customers. Any time I’ve had an issue with my car they take care of it in a timely manner; the prices are decent as well.

Thank you for the awesome review, Kimberly! We've been lucky to have your support over the last several years and are excited to know that each of your visits have exceeded your expectations. We will look forward to hearing from you when it's time to schedule your next wheel alignment or vehicle diagnostic service!

- East Cobb BP
5
East Cobb BP

Justin took great care of my truck. I will definitely be returning!

Thank you for the great feedback, Courtney! We're happy to hear that Justin made your time at BP Car Care Center - Tire Pros as great as possible. We will look forward to having you back when it's time for your truck's next oil change and tire rotation!

- East Cobb BP
5
Suwanee

Thank you for the 5-star review! We appreciate your support and will hope to hear from you the next time your vehicle is in need of repair, maintenance, or tire services.

- Suwanee
4
Suwanee

Thank you for the review, Eric! If there is anything we can do to improve your next experience at Neighborhood Tire Pros & Auto Service, please don't hesitate to let us know.

- Suwanee
5
East Cobb BP

Justin went the extra mile to get our car parts, warantee clearance and work done to get us on the road for Christmas.

Thank you for the feedback, Michael! We're extremely happy that we were able to get your parts order, warranty cleared, and repairs completed in time for the holiday. We hope it was a great one! Please don't hesitate to give your friends at BP Car Care Center - Tire Pros a call the next time you find your vehicle in need of service.

- East Cobb BP
5
East Cobb BP

Thank you for the feedback, David! Please don't hesitate to give your friends at BP Car Care Center - Tire Pros a call the next time you find your vehicle in need of service.

- East Cobb BP
5
East Cobb BP

Thank you for the 5-star review, Marcelo! We will hope to hear from you when it's time to schedule your vehicle's next preventative maintenance service.

- East Cobb BP
5
Downtown Decatur

Picked up a nail in my new tire today. Dropped by in the late A.M. They repaired the tire and had us on our way to continue Christmas Eve in no time at all. The staff were very nice, too. The shop is very clean and comfortable. I have always had a good experience here. I am very grateful for their help! 👍👍👍

Thank you for the feedback! We're more than happy that we could repair your tire and get you back on the road so you could enjoy your holiday. We hope it was a great one! We will see you at Neighborhood Tire Pros & Auto service the next time your vehicle is in need of repair or maintenance.

- Downtown Decatur
5
East Cobb BP

Excellent service and very professional people