5
East Cobb BP

Excellent affordable service.

5
Memorial Drive

Great place would recommend, very professional and fast they were closed but still helped me out big time, pricing was less than I thought it would be stop there for all your car services

Thank you so much for your kind words and 5-star rating, Mickey! We are thrilled to hear that you had a great experience at Neighborhood Tire Pros & Auto Service. Our team takes pride in providing professional and efficient services to all of our customers. We look forward to being your go-to for all car services in the future. We hope to see you again soon!

- Memorial Drive
5
East Cobb BP

Outstanding Service as always

5
East Cobb BP

On time, great service as always

Pete, thank you for your continued trust and support! The BP Car Care Center team is glad you've always had a great experience at our shop. We look forward to assisting with future automotive repairs or maintenance services. Have a good day!

- East Cobb BP
1
Downtown Decatur

Terrible! Absolutely terrible. Do not go to these people! Cindy is the store manager and she makes excuses for poor quality work and tries to charge for additional services. I took my car in May 2023 and paid over 2k for a new brake system. 6 months later I had to take the car back and was told we can't hear anything because its raining. they then told me I had heat spots and they would repair. 3 days later the noises were back. I have one car and cannot afford to have my car in the shop for multiple days consistently. I went by yesterday and ask in regards to my warranty. I was told that i was covered and to bring the car today. I dropped the car off and called to check a few hours later. Now I am being told I an no longer under warranty and once again its heat spots but the issue was never fixed!!!! And just to clarify. I actually went into the shop on 6/4/24 and spoke with someone that checked the computer and told me my car was still under warranty but was then told on 6/5/24 after I left my car for 3 hours by Cindy that my car wasn't covered. So no assumptions were made by anyone; if they looked in the computer and told me I was under warranty. Lies were just told and I spoke with Cindy on today 6/5/24 and explained but she was just rude and told me that even if i called corporate they couldn't adjust my warranty. The whole issue is not the warranty; its the terrible half done repairs that keep requiring me to return.

Valerie, we did our due diligence with pictures and explaining what caused the heat spots on your brakes. Our warranty is 24 months or 24,000 miles from the original service date which was May 2023. Over the phone, our technicians assumed you had not driven over 25,000 miles and made you aware your vehicle would not be under warranty once your car was in the shop. If you'd like to discuss this situation more in-depth please give us a call 404-809-3975.

- Downtown Decatur
5
Memorial Drive

I ran over a piece of metal that left a gash in the tire about an inch long, and tried to go to two other tires shop to get it fixed. I went to the Tire Pros out of desperation, expecting them to say no too, but was pleasantly surprised when they said they could fix it, no biggie. They had it fixed and back on my car in under two hours!

Thank you, Gina, for the kind words! The Neighborhood Tire Pros team was happy to help repair your tire and get you back on the road safely. Please let us know if there are any other automotive issues. We'd be happy to help!

- Memorial Drive
5
East Cobb BP

Mark did a great job getting my flat tire replaced in a timely manner.

5
Downtown Decatur

I came into Neighborhood Tire Pro. I appreciate the quick service and transparency with my vehicle. I came in for tire sensor valve replacement. Would recommend again

Thank you, Shannon, for trusting Neighborhood Tire Pros & Auto Service with the repairs. Our team is always happy to answer any questions you may have regarding your services with us or your vehicle. We are glad you had a thorough and informative service. We are proud to earn your trust and look forward to working with you again. Take care!

- Downtown Decatur
5
Memorial Drive

Great customer service! Excellent communication and good work.

5
Memorial Drive

The servant was professional.

Thank you so much for your kind words, Emanuel! We take pride in providing exceptional and professional service to our customers at Neighborhood Tire Pros & Auto Service. We appreciate your support and hope to continue exceeding your expectations in the future. See you next time!

- Memorial Drive