1
Suwanee

I called to ask how much to install a tire this clown 🤡 says $135.... And that's to mount and balance the tire only. He tells me he doesn't see a point in doing it for less and follows up sarcastically saying good luck finding it for less. Well to the clown who answered. I'm getting it done for $38 at Discount Tire... Upsell and rob someone else hope others find this review useful. Update. 9/25 Now you guys want to lie and say I said multiple I was specific. You guys are truly clowns and full of it.

Hi Percy, our $135 was a quote for balance and installation on all 4 tires, we are sorry there was a miscommunication. Each tire would be $33.75, but when you called you said multiple tires not singular.

- Suwanee
1
East Cobb BP

I came here for my auto care because it was near by. The place overcharges but the employees were always nice. I never thought much to it as long as my car was working afterwards. My ac broke this summer and on a busy day they said they could still take me in. I told them the problems i've been having. They let me know that they fixed it and all it needed was coolant. A week later my ac goes out again on my ride down to florida... I called them and asked if they were able to fix it free of charge since the issue has not been resolved they said no. I later went to a mechanic and he told me that a piece was broken and had to be replaced. Month later and my ac is working great. Payed double the price for a solution that could've been fixed if i went to the second mechanic who thoroughly inspected what was wrong. Looking at other reviews and the same thing occurs. Where they charge for guesses and the issue isn't resolved. If you do use them i would suggest you make sure what they are charging you for before you sign anything.

Angelina, we never heard from you again after your AC was serviced on June 27 th. You did stop in on July 14 th and never spoke to us about the issue, we did tell you if it goes down again there is no charge to re-check it but we never heard from you.

- East Cobb BP
5
Downtown Decatur

If you want to keep your vehicle in great shape, this is THE place to go! Purchasing tires can be overwhelming. Because of my positive experience then, I became a repeat customer when it was time to have the tires rotated, get a pair of new brakes, and the oil changed. I appreciate their top notch customer service and honest and “pressure free” car service.

Thanks for the great review and your business! We are happy you chose Neighborhood Tire Pros for your tires, brakes, and oil change and we look forward to seeing you next time!

- Downtown Decatur
5
Downtown Decatur

I talked with Corey about purchasing new affordable tires, and getting an oil change on my vehicle. He discussed my options with me over the phone, and ordered the tires we chose. I took it to them in the morning of my appointment day, and had it back by mid afternoon, and they were extremely busy! I had also asked them to look at my alignment, and brakes, which they said were both good. I’m impressed by their knowledge, honesty, and quick, yet quality, service! I also purchased their tire warranty, which is an awesome deal, considering driving the streets of Atlanta can be rough!

5
Memorial Drive

Thank you, Isaac! Our team was happy to work with you and we hope to see you again in the future!

- Memorial Drive
5
East Cobb BP

Quick and easy…friendly service….very professional

Thank you, Jim! We are glad your services with us went quickly, and that your service was friendly. We look forward to seeing you next time!

- East Cobb BP
5
Suwanee

It was great!! They were able to get me in and out in less than 20 mins with my emissions test! Thank you so much!!!

Marcela, thank you for choosing Neighborhood Tire Pros for your emissions test.

- Suwanee
5
Suwanee

They did a great job

Thank you, we are glad to hear you are pleased with our services!

- Suwanee
5
Downtown Decatur

It was very quick

Thank you for your review, Carolyn. We are glad to hear your visit went fast!

- Downtown Decatur
1
Suwanee

I came to try to fix a noise issue with my brakes that they caused when they installed my brakes and I’ve come here multiple times and have spent a good amount of money, but this time I came I was there for 30 minutes without even being acknowledged. They even helped multiple people that came after me, so I just left. Definitely won’t be coming back.

Austin, our store manager is going to reach out to you, we are sorry that this happened. We unfortunately lost you in the crowd somehow and we want to make it up to you if we can.

- Suwanee