1
Downtown Decatur

Went in for small issue with steering wheel. Was told I'd need close to $2000 in "urgent" repairs, so I went to get a second opinion. Found out it was a lie. Simple repair, not urgent at all. Not to mention, my car speakers were completely blown out after my car was in their care. Unprofessional scammers. Be careful!

Hi, Katie. We're very surprised to receive a negative review from you. We've checked our service history and it appears the last service we have associated with your name was completed on May 24th of 2019. Is this review referring to that visit, or something more recent that was booked under an alternate name? Our Operations Manager, Elvis, has left you a voicemail in an attempt to clarify the situation and find a positive resolution. If you're willing to discuss your experience with him, please call 770-325-2211. Thank you.

- Downtown Decatur
5
Downtown Decatur

Hi, Michael! Thank you for choosing Neighborhood Tire Pros & Auto Service and taking the time to review us. We're happy to know you enjoyed your recent auto service visit and hope to work with you again soon!

- Downtown Decatur
4
Downtown Decatur

Reliable and Honest

This is exactly what we aim to be for our community! Thank you for the compliments and kind review, Harold. We appreciate you choosing Neighborhood Tire Pros & Auto Service for your vehicle's tire, maintenance, and repair needs. Please do not hesitate to reach out if there's anything more we can assist you with. Until next time, drive safe and take care!

- Downtown Decatur
5
Downtown Decatur

Hi Diana! Thank you for choosing Neighborhood Tire Pros and taking the time to share your feedback with us. We're pleased to hear you received five-star service from our automotive professionals.

- Downtown Decatur
5
Downtown Decatur

I had an appointment at 10 AM for an oil change, tire rotation and balance and I was out in less time than they originally quoted me. Super friendly and explained everything to me that was being done on my vehicle. Great customer service and great auto service! This will be my go to place now.

We look forward to working with you more in the future, Ashton! Thank you for choosing Neighborhood Tire Pros & Auto Service for your oil change and tire services. It was a blast working with you and we are honored to have earned your trust and support.

- Downtown Decatur
5
Downtown Decatur

Awesome Customer Service. Knowledgeable Staff and Techs.

We're happy to hear you received excellent service from our auto techs, Sylvia! Thank you for taking the time to share your compliments with us. We'll be sure to pass it along to all our team members.

- Downtown Decatur
5
Downtown Decatur

Always greeted by friendly staff and the work done is done right at a fair price. Glad to have this business in our community!

We're glad to be a part of the community, and even happier to have earned your trust, Scott! Thank you for allowing our team to care for your vehicle and taking the time to share your compliments with us. We're looking forward to seeing you next time. Until then, drive safe!

- Downtown Decatur
5
Downtown Decatur

I had yet another screw in my tire and these guys helped me right away. I bought the previous tire there so the new one only cost me $40 since they offer a warranty.

We're so glad our warranty could offer you some peace of mind, Scott! Sorry those screws keep finding your tires. We're always here to help, so if they find you again, you know who to call!

- Downtown Decatur
5
Downtown Decatur

Very good experience very professional took care of the problem without any hesitation

Thank you for the feedback, Myrna! We're very happy to hear you received excellent service throughout your recent visit. Thank you for choosing Neighborhood Tire Pros & Auto Service. Please come see us again soon!

- Downtown Decatur
5
Downtown Decatur

Great service, fast and professional.

We're so glad we could provide you with efficient auto service, Shannon! Thank you for trusting our team of professionals with your vehicle's service needs.

- Downtown Decatur