5
Suwanee

great service as always

5
Downtown Decatur

Always polite and effecient, they don't upsell what you don't need. Location is convenient to Marta as well. I use them for most of my car needs. I like that you can make an appointment and it's honored.

5
Memorial Drive

Great service! Highly recommended.

5
Memorial Drive

(Translated by Google) Good service. exceptional treatment (Original) Buen servicio. Trato excepcional

Gracias, Edward!

- Memorial Drive
5
Memorial Drive

Got my car functional again.

Our team was happy to get you back on the road safely, Kos! Do not hesitate to contact us again when we can be of further assistance with your vehicle.

- Memorial Drive
5
East Cobb BP

I have used these guys twice and both times they did a great job. They use an electronic system that is excellent for communication. They send a text with a link that has a report of everything that they recommend and they include pictures of each problem.

Jeff, thank you for your review! We are pleased to hear that you were happy with our service! Looking forward to helping you again!

- East Cobb BP
5
Memorial Drive

Amy, it was a pleasure working with you and your vehicle. Please consider Neighborhood Tire Pros & Auto Service in Decatur again for additional tires and vehicle services!

- Memorial Drive
5
Suwanee

Daniel, thank you for taking the time to rate our tire and automotive service business! Our goal is to always offer the best service in Suwanee.

- Suwanee
3
Downtown Decatur

Not good, once again. I was misquoted on the tire replacement. They said $25, but it turned out to be $40. The woman was very defensive when I asked about this discrepancy. She said they always charge these fees (tire disposal, GA whatever) every time they change a tire. Not relevant. If you tell me it's going to cost me $25, then you're not being transparent up front and essentially misleading me by providing inaccurate information. She said that she was not the one who provided me the estimate and got very upset that I had confused her with the woman who had. The operations manager called me after my last review and was very receptive to my feedback. He promised to call me later that day to confirm they'd be able to replace my tire the next day, but he never did. So, again, a very mixed bag here. They need to work on their communications.

D.J. We're sorry you were dissatisfied with your latest experience here at Neighborhood Tire Pros & Auto Service. If you'd like to connect with our Operations Manager, Elvis, you're welcome to contact him by calling 404-809-3975. He is aware of your review and will do his best to assist you.

- Downtown Decatur
5
Suwanee

It was a pleasure working with you and your vehicle, JaKiya! Please consider us for your future tires, vehicle maintenance, and automotive repairs.

- Suwanee