Downtown Decatur
I dropped my vehicle off on Thursday evening for a tire repair which I believed would be covered under warranty. I received a call the following morning stating my tire was replaced and my car was ready to be picked up. When I arrived at the shop I was informed for the first time that the warranty only covered $12 of the $290 replacement tire. So I was told I owed $360 for the tire and labor. Obviously this was a shock to me hearing for the first time without being given any options to fix the tire outside of this $12 warranty coverage. For service they would probably get 4 stars. For complete lack of communication, cost pre-approval, and willingness to right their wrongs they get 1 star. Luckily they aren't the only tire shop in the neighborhood.