Suwanee, Decatur & Marietta Auto Repair

The staff are knowledgeable and extremely helpful. The shop is always busy and yet hey take the time to answer your questions and explain things well. They went above and beyond to help me with a car issue today, even in the midst of everything else they had going on. The work they have done on my car is excellent. Often when I have my car worked on at hard to tell if I'm being taken advantage of or sold services that I don't need. I never feel that way here. They are very honest, won't do the work if it doesn't need done and have fair pricing. I highly recommend them!

I went to this Good Year shop a few years ago and never been back since. They gave very poor customer service. They did not want to honor the warranty on my tires and very slow at fixing my car. Very rude and unprofessional. Would not recommend.

Very nice and understanding

I bought tires here 1.5 years ago. Great experience. Nicole has helped me and is the kindest, nicest, most informed person to deal with. Highly recommend coming here for your needs. You'll be treated well!

I have never had such amazing service as Cindy and her team provided. They are fast, efficient and above all they really value their customers time. My vehicle wasn't ready at the time Cindy had said due to an issue that occurred while fixing it and she went above and beyond and organized a rental car for me so I could get yo a very important meeting. Working with her was amazing!

The employees at the shop were nice; however, I spent much longer than necessary having tires mounted and aligned on my mother's car. I came as a walk-in the week before, but understandably so during the holidays, the wait time was 2 hours. Thus, I booked an appointment for noon the following week, to prevent having to wait so long. While I was on time for my appointment, it took almost an hour and a half before my mother's car was attended to. And with the expected 1-1.5 hours for mounting and aligning the tires, I was forced to shift some of my plans for the afternoon. I have a personal mechanic I usually go to, but my mother purchased the tires through her job. Therefore, this was my first experience at this shop. As stated before, the employees were nice. However, if appointments are treated just like walk-ins, I'm not sure I can see myself coming again.

Nicole Crisp has excellent customer service! She told me what was wrong with my tires and also SHOWED me what was wrong with them and I really appreciate that. I recommended all my friends to this location ( Good Year on Clairemont Ave in Decatur). I definitely will be back to see her. Thank you Ms.Nicole.

I am disappointed and hurt... I recently came in and spent around $1000 on tires, alignments and balance of my car. While I had my car here I was told that I had a broken front axle that was "leaking grease". It sounded odd to me, as I would notice an axle not working properly. I took my car to another mechanic and told him "I have a broken front axle", well after spending an entire day having torn down my front end and removed the axle and trying to find the same axle in town (it is an upgraded steel axle designed for making tight turns at high speed) which he couldn't find, and also couldn't find a single thing wrong with the axle he removed, he asked me how I knew it was broken and I told him the mechanics at this shop had informed me, he had a few choice words to say and I ended up wasting his time entirely. Needless to say, make sure you get a second opinion when you are told there is something wrong with your vehicle from this place. I won't be returning as a customer here again as I am very disappointed that I was lied to and would've almost ended up shelling out $300+ for the whole thing... Just very disappointed.