2
Downtown Decatur

I dropped my vehicle off on Thursday evening for a tire repair which I believed would be covered under warranty. I received a call the following morning stating my tire was replaced and my car was ready to be picked up. When I arrived at the shop I was informed for the first time that the warranty only covered $12 of the $290 replacement tire. So I was told I owed $360 for the tire and labor. Obviously this was a shock to me hearing for the first time without being given any options to fix the tire outside of this $12 warranty coverage. For service they would probably get 4 stars. For complete lack of communication, cost pre-approval, and willingness to right their wrongs they get 1 star. Luckily they aren't the only tire shop in the neighborhood.

5
Suwanee

Henry, thanks for the 5 star rating! We appreciate it!

- Suwanee
5
East Cobb BP

5
East Cobb BP

I have been a coustomer of BP car care center since I started driving. I trust Justin and the team to give me fair prices and feedback to make the safest choices with my car. They are honest and dependable. I am glad to have BP!

5
East Cobb BP

My husband and I just love this service center. They have taken care of all our cars for about 30 years. They are honest and trustworthy -- and keep our cars in tip-top shape.

5
East Cobb BP

My husband and I come here every year to have Emissions done on all our cars. A friendly, efficient staff and quick service. What more could you ask for?

5
Downtown Decatur

5
East Cobb BP

Hi, Lana! Thank you for reviewing us. We appreciate your support and look forward to working with you again.

- East Cobb BP
5
East Cobb BP

Always prompt, thorough and friendly. Great oil change service, excellent deals on tires, and once even swapped out a headlight bulb for me without being asked. No gimmicks, and no bogus attempts to sell me stuff I dont need... unlike a certain other business down the street. Highly recommend.

5
East Cobb BP

The guys at the shop always do an excellent job and I’ve been going to them for business for years