Suwanee, Decatur & Marietta Auto Repair

I usually have a very good experience at neighborhood Tire Pros but this one was not as well as previous ones. My appointment was at 10 a.m. and my vehicle was not ready to pick up until the close of business. Drew, who assisted me on this visit, almosy gave me a heart attack and had me thinking that my repairs we're not covered by my warranty. He simply handed my keys to me as if to say I was s*** out of luck. This was not the first time that I came here so I knew that was incorrect. My car was having alternator issues so there was no way that I could drive my car to any other car repair shop. I called my warranty company in tears only to find out that the information given was incorrect. Drew never apologized and was not as polite. I never received updates on the progress of my vehicle and had I not call. The repairs were great as always, but Drew really needs to work on his customer service and people skills because he has NONE!!!

Quick, polite, efficient, and thorough.

Thank you, Mitch and David the Guys at NeighborhoodTire Pros in Decatur. You Rock! I've been coming there for few years and the Guys are Awesome. Thank you

Efficient, friendly, affordable. Staff go out of their way to help and accomade client needs. Have been going for years, they make me feel like part of the family!

I had a great experience today going in to get my emissions test. My tires were all off on the pressure and they fixed them for me also. It was extremely fast and fantastic customer service.