Suwanee, Decatur & Marietta Auto Repair

My SUV was leaking oil. I took it to this shop for them to diagnose and fix the issue for me. I sent my SUV to this shop 4 times for the same issue. The first time, I was invoiced $300~ and was told the has been resolved. But, it was not. The Red Check Oil light came on and the check engine light was back again on my dashboard. I took the SUV back all to be told that it will be $625 to fix the 4 Computer errors the engine is reading. The kept the SUV for 4 days and called me that it is done. I drove the SUV for 4 days and the lights were back again. I took it for the third time all to be told that it will cost about $2500 to fix the whole issue. My SUV has 294K on it and I was not willing to spend $2500 on my SUV. So I took the SUV home and then put Oil Sealer from a CarPart shop and all the lights were gone. I called the shop and told them about what I did and requested for some of the $625 to be refunded to me. But they declined my request. I took my SUV to the FireStone on Lawrenceville in Lilburn for tires. They mechanic figured out the problem of my oil leak. It was because Neighborhood Tires Mechanic put the wrong oil filter the first time I took it there for oil change. That is why the oil was leaking. FireStone replaced the filter with the Honda Approved Filter and my can is working as new. I gave this shop over 2 months to refund some of my money for an issue they created and they didn't. Please be careful when taking your vehicle to this shop.

Quick service-competent associate-job well done. Will return as need arises

I have been bringing all of the vehicles in my household to BP for service for many years. I keep coming back because of the excellent service and expertise of their entire team. Oil changes, emissions testing, new tires, tire repair, engine repairs of all types - they can do it all. Thank you BP Team

I really advise going to this place. Some technicians ended up screwing up one of my homies car, completely misdiagnosing it, replacing a part with a cheap one, and skipping procedures ultimately causing his car to overheat. Its tragic, but I guess they make anybody a mechanic these days.

Great service. Friendly staff. We use them for all our tire needs.

Always a great experience

I also have a great experience at Neighborhood Tires. They are great about telling you if a particular service is critical or optional - which creates a sense of trust that I appreciate. They also do their work quickly and thoroughly, and the waiting area is comfortable and has places to work, if needed. Highly recommend!

Excellent Customer Service!

Great fast and friendly service!