East Cobb BP
My son goes in for his first oil change (in his life) in his new car and forgets to present the $8.00 coupon. So he comes back later to ask for the credit and they said no. I guess it's his bad luck. But he has been advised not to go back. Try Honest Car Care where if you forget your coupon, they still trust you enough to honor it. After consideration, BP saw the errors of it's ways and went above and beyond to make it right. They gave my son a credit for the entire oil change. While I think a full refund was unnecessary, they did what they felt was the right thing to do. They were responsive and my son says 'thank you'.
Thank you for taking the time to leave us a review. We appreciate you giving us the opportunity to resolve the situation. We hope to see you and your son for future automotive needs. Take care!
- East Cobb BP