1
East Cobb BP

I have been taking vehicles there for oil changes for years. Recently my wife (who knows and has worked on cars) took her car in, and they tried to get her to agree to a power steering fluid change, stating "this vehicle is like Hondas and Toyotas where fluid is always circulating, unlike rack and pinion." I checked the owners manual and with the dealer service center - this vehicle does NOT require a power steering fluid flush. I won't be going back.

5
East Cobb BP

Professional staff, great prices & fast service! Always a pleasure doing business with them I have been coming here for years and have never been let down!

5
East Cobb BP

Great place Honest place and Also a great Manager Quick oil change and Friendly Employees.

2
East Cobb BP

Well got my car emission testing done here. I am not sure what it was but all the people working seemed to not want to be there. Work is a chore I guess.

5
East Cobb BP

Brought 2012 Honda Accord in for a 10 minute oil change and was in and out in well less that 10 minutes. Prompt, excellent and thorough service. They did not try to upsell me on 27 different "high margin" items in the process, either. Highly recommended.

5
East Cobb BP

5
East Cobb BP

5
East Cobb BP

5
East Cobb BP

My son goes in for his first oil change (in his life) in his new car and forgets to present the $8.00 coupon. So he comes back later to ask for the credit and they said no. I guess it's his bad luck. But he has been advised not to go back. Try Honest Car Care where if you forget your coupon, they still trust you enough to honor it. After consideration, BP saw the errors of it's ways and went above and beyond to make it right. They gave my son a credit for the entire oil change. While I think a full refund was unnecessary, they did what they felt was the right thing to do. They were responsive and my son says 'thank you'.

Thank you for taking the time to leave us a review. We appreciate you giving us the opportunity to resolve the situation. We hope to see you and your son for future automotive needs. Take care!

- East Cobb BP
5
East Cobb BP

Great service, honest. I have used these guys for almost 20 years. I feel like they tell the truth when something needs to be done and when something does not. They are respectful of my time as well. Will continue to use them and refer.