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5
East Cobb BP

Everything was great with yesterday’s installation of tires

5
East Cobb BP

great service, will be the local go to for both our cars

5
East Cobb BP

The service here is outstanding! I know it sounds crazy but I actually look forward to coming here! There is almost never a wait and you're guaranteed to be met in minutes by a friendly and competent technician. They also tell me (and my driving age children) when we do NOT need service. They are flat out not trying to rip you off and are much more interested in having you come back because you have a trusted relationship with them. What a relief!! I own a Range Rover and have found the service here to be FAR superior to the Range Rover Service facilities in pretty much every way. The service is fast even when they have to order special parts and they do not have surprise, add-on prices for random things like they do at the dealership. For example, the leash on my gas cap broke and I had been battling with Range Rover to get it replaced -- to no avail. It was so annoying that I finally gave up and decided to just deal with the fact that it was broken and I'd have to hold the cap when I pumped gas. I went to BP to get my emissions checked and they noticed the broken leash and said they could order a new cap and install it the next day. The total charge was $50 and they even showed me how easy it was to replace the old cap. I was livid at Range Rover's Service when I realized how easy the install was and that Range Rover actually wanted to CHARGE me some ridiculous amount to basically screw on a gas cap! By the way, in terms of timing, the emissions test took about 10 minutes and when I returned the next day to pick up the cap, I was there for about 5 minutes. I honestly love this place!!

5
East Cobb BP

LOVE THIS PLACE! They genuinely treat you as they would want to be treated. They are fast, friendly, honest and capable. And they are good about explaining things. They noticed that the leash on my gas cap was broken during my last emissions test and were able to order another cap for me and install it (no install charge) the very next morning. They have told me when I don't need service as well (such as an oil change after 3 months but before the mileage had been reached). I wish other businesses were as honest and kind as the guys who run this place.

5
East Cobb BP

The service here is outstanding! I know it sounds crazy but I actually look forward to coming here! There is almost never a wait and you're guaranteed to be met in minutes by a friendly and competent technician. They also tell me (and my driving age children) when we do NOT need service. They are flat out not trying to rip you off and are much more interested in having you come back because you have a trusted relationship with them. What a relief!! I own a Range Rover and have found the service here to be FAR superior to the Range Rover Service facilities in pretty much every way. The service is fast even when they have to order special parts and they do not have surprise, add-on prices for random things like they do at the dealership. For example, the leash on my gas cap broke and I had been battling with Range Rover to get it replaced -- to no avail. It was so annoying that I finally gave up and decided to just deal with the fact that it was broken and I'd have to hold the cap when I pumped gas. I went to BP to get my emissions checked and they noticed the broken leash and said they could order a new cap and install it the next day. The total charge was $50 and they even showed me how easy it was to replace the old cap. I was livid at Range Rover's Service when I realized how easy the install was and that Range Rover actually wanted to CHARGE me some ridiculous amount to basically screw on a gas cap! By the way, in terms of timing, the emissions test took about 10 minutes and when I returned the next day to pick up the cap, I was there for about 5 minutes. I honestly love this place!!

Thank you so much for taking the time to tell us what you enjoy about our services, Kristin! This is the exact sentiment and relationship we hope every single one of our customers feels, and we're extremely grateful to have earned your trust and support. Thank you for choosing BP Car Care Center Tire Pros and awarding us such a positive rating and thoughtful review! We're already looking forward to working with you again next time. Until then, drive safe and take care!

- East Cobb BP
5
East Cobb BP

The staff were very professional. I’ve had them do work for me in the past and I’ve never had a complaint… I have complete and full confidence to send friends and family to them for car services and repairs…

This means a lot to us, Sarah! Thank you for the continued support and for recommending our service to others.

- East Cobb BP
5
East Cobb BP

Thank you for awarding us a five star rating, Sasha!

- East Cobb BP
5
East Cobb BP

Hi, Keith! Thank you for choosing BP Car Care Center Tire Pros for your vehicle's service needs. We're proud to know our team provided you with five-star service throughout your visit.

- East Cobb BP
5
East Cobb BP

Mike did a great job taking care of me and every time I come in for tire services. I personally recommend his services every time I visit. Bp has always treated me above expectations and taken great care of me. I haven’t been anywhere else in the last 5 years.

5
East Cobb BP

Good service