Suwanee, Decatur & Marietta Auto Repair

7704 reviews
5
East Cobb BP

Friendly and knowledgeable staff. Competitive pricing.

Thank you for the thoughtful review, Tony! Your compliments mean a lot to our team and we hope you'll continue to choose BP Car Care Center Tire Pros for your vehicle's repair, maintenance, and tire needs.

- East Cobb BP
4
East Cobb BP

Hi, Lynn! Thanks for taking the time to review us. We appreciate your positive feedback and hope you'll choose to work with us again the next time your vehicle needs repair, tire service, or maintenance.

- East Cobb BP
5
East Cobb BP

Hi, Michelle! Thank you for choosing BP Car Care Center Tire Pros for your auto service needs. We're happy to know you enjoyed five star service throughout your recent visit.

- East Cobb BP
5
East Cobb BP

👍 Service: Oil change

Thanks for the five stars and thumbs-up, Kaye!

- East Cobb BP
5
East Cobb BP

Thank you Jim! We appreciate your business!

- East Cobb BP
1
East Cobb BP

My 2017 Jeep had a check engine light on and was getting an engine overheating light as well when the jeep was idling. When I brought my Jeep to these guys it had 2 engine codes from diagnostic reports that included P0693 and P0480. Both of these are described as cooling fan control circuits in the diagnostic report. After I left the Jeep with them they called me and said I needed the fans replaced. They charged me around $900. I got the jeep back and within a day the check engine light came back on. And the engine overheating light is coming on when the jeep is idling. And the diagnostic report is exactly the same codes P0693 and P0480. I brought the Jeep back to them. They kept it for a day and a half and told me they wanted to replace more stuff at more cost to me. The way they described what was going on sounded like they were guessing. In my opinion these guys do not know what they are doing. They should have told me that this was out of their wheel house. They ripped me off. Now I am out $900 and am taking the Jeep somewhere else. I would advise anyone to steer clear of this business. Service: Auto engine diagnostic

Richard, we're sorry we could not provide you with the resolution you were looking for. We're also very disappointed to know that, even after a thorough explanation of our diagnostic findings, repair recommendations, and services rendered you still didn't feel confident in our knowledge and skills. We can assure you that we did everything in our power to provide you with excellent auto care. We understand and respect your decision to take your vehicle to an alternate shop and we hope you're able to find a new facility you enjoy working with. Best of wishes from our team here at Neighborhood tire Pros.

- East Cobb BP
5
East Cobb BP

In my 3 years experience, always, looks out for the customer. And, most importantly, can be trusted Service: Oil change

Thank you for the continued support, Fred! We look forward to working with you for many more years to come.

- East Cobb BP
5
East Cobb BP

Hi, Jerri! Thank you for choosing BP Car Care Center Tire Pros and awarding us a five star rating. We hope you'll come see us again for future auto service needs.

- East Cobb BP
5
East Cobb BP

Your 5-star rating means a lot to our dedicated team here at BP Car Care Center Tire Pros, Laura! Thank you for your business and see you again next time.

- East Cobb BP
5
East Cobb BP

They are always professional and do excellent work. They communicate what they are doing very well so there are never any surprises, and if they need to do something that wasn’t planned they take photos of it so I know that it really needed to be done and no one is trying to trick me. Services: Brakes, Wheel alignment, Air & cabin filter replacement, Auto engine tuning, General repairs & maintenance, Oil change

We're very grateful to have earned your confidence and trust, Beau. Thank you for allowing our team to complete your auto repair services. We really appreciate hearing exactly what you enjoy about working with us, and we're glad we've always provided you with positive, transparent communication. Please don't hesitate to reach out the next time we can be of assistance to you.

- East Cobb BP
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