Suwanee, Decatur & Marietta Auto Repair

This has always been my go to place for oil changes, tires, emissions, and car repair. We are a family of 6 vehicles and entrust our cars and trucks here. Today I lost a considerable amount of faith and trust in service I received. I was to come in Saturday morning for a water pump replacement in my van. I didn't have a scheduled appointment but knew I was to be there at least before 11 due to the time I was told that was involved in the 6 hour repair. I got there at 10. At 12:30, we drove by and my car was not moved. My husband went in and was told they could not get to it. I was furious. I had a trip planned the next day involving many hours of travel. I needed to be sure my vehicle was road worthy. The reason I was given for not repairing my vehicle was that another vehicle repair turned into a more complicated issue requiring more time. In my opinion, that should not be my issue. I took my van to Toyota. It was repaired in 4 hours and they washed my van! They also showed me a lug nut missing from my recent tire replacement at NTP. Thank goodness I was able to resolve my water pump issue . I am terribly disappointed in my service at NTP. I feel my years of loyalty and spending my hard earned money was not appreciated .

Seems like they did sounds work; two new tires and brakes pads, with inspection $577.

Danny And Jacque Was So Nice And Helpful. They Explain Everything To Me And Service Was Quick. Highly Recommended!!!!!!!

Good service, very punctual. Friendly people. Little pricey but the work seems to be good.

Great service Matt helped me out

I stopped nextdoor for gas and my battery was dead. I walked at closing time, they explained they did not accept my fleet service but offered a jump to get me to another shop. Big help.

Quick and accurate. I have yet to have an issues with their services!

Called and made an appointment, spoke with Danny who was very helpful and explained everything that would be done, so far I'm happy with the work that was done , I will use this shop again, this was from my 1st visit this time on my second visit was a unbelievable experience!!! I was lost for words, 1st my car wasn't fixed like they said it was, I had to take it back to them six different times to get it fixed right, what they said it was it wasn't, I was having the same problem with my car when I picked it up as I did when I dropped it off, the mechanic damaged my car twice out of two of the six visits, He didn't tell me or management about the damage so they say, and I just happened to be checking my car out and discovered it myself!! Why would they mechanic do that and what does that say for the shop as a place of business, final got all of my problems worked out, So thumbs down to the mechanic who worked on my car!!!