Suwanee
I normally go here for tire issues and emissions. I am disappointed this time around. Took my car to go get the tire replaced cuz I had a nail. I thought it was just one tire that had that issue so I reported it as such. Looks like they did not do a good job to realize that it was multiple tires that had the nails. They only fixed one tire and didn’t even notice that the pressure light was still on. I had to go back the next day to let them know and when they checked they realized there was another nail which they didn’t see. They failed to do their due diligence and this has inconvenienced me. How do you not see the tire pressure light did not go off after replacing the tire. Did you not check the pressure in both tires. This is so upsetting.
Hi Osasu, we’re very sorry for the inconvenience and frustration you experienced during your recent visit. It’s clear we missed the mark in fully identifying the issue with your tires, and we understand how frustrating that must have been. We’ve addressed this situation internally with our team to ensure it doesn’t happen again. We appreciate you bringing it to our attention and We appreciate you bringing it to our attention and hope we get the chance to welcome you back in the future for the quality experience you deserve.
- Suwanee