Suwanee
I was told that the tire alignment was included in the price of purchasing 2 new tires. When i went to pick up my car and the tire alignment had not been completed and they needed to pull it back into the shop to complete .... No big deal.... then I got the bill. $90 more expensive than I thought because the alignment was not included in the total price given to me over the phone. Didn't complain ... might have needed it, not sure. What I was really upset about is how little they care about the vehicle they are servicing. They left smudge marks all over the car and scratched my rims. It literally looks like they just dropped the rim on the ground. They could care less about the exterior of the vehicle they are working on
Devin, we are sorry to hear that you did not have a great experience at our location. We take great pride in our services and what was mentioned does not reflect the pride we take in our vehicles. Please give us a call at your earliest convenience to discuss. Thank you!
- Suwanee