5
Downtown Decatur

Excellent service!

3
Downtown Decatur

I had a tire replaced. They had it done pretty quickly. But they dropped the ball on simple things. They didn’t inflate the new tire to the correct pressure, as soon as I got in the car my tire sensor was going off. I went to fill the tire with air and my tire is missing the air cap. My rim is extremely dirty and full of grease. They left the dirty paper seat covers in the driver seat. Friendly service but they left me with a half finished job.

William, we appreciate your feedback and we did try calling you to come to a resolution for this problem. We would like to work with you on a solution if you can call us at 404-809-3975.

- Downtown Decatur
3
Downtown Decatur

I had a tire replaced. They had it done pretty quickly. But they dropped the ball on simple things. They didn’t inflate the new tire to the correct pressure, as soon as I got in the car my tire sensor was going off. I went to fill the tire with air and my tire is missing the air cap. My rim is extremely dirty and full of grease. They left the dirty paper seat covers in the driver seat. Friendly service but they left me with a half finished job.

William, we appreciate your feedback and we did try calling you to come to a resolution for this problem. We would like to work with you on a solution if you can call us at 404-809-3975.

- Downtown Decatur
5
Suwanee

They always do good and fast work!

Thank you, Morgan! We are so glad you continue to choose Neighborhood Tire Pros, see you next time!

- Suwanee
5
Suwanee

2nd time using this location. Trustworthy, reasonable, great people!

5
Suwanee

I got here for emission test. The worked well done with 20 minutes of waiting.

Thank you, Dao, we appreciate you leaving a review about your quick emissions services! See you next time!

- Suwanee
5
Memorial Drive

The staff were very professional and the service that I had done was h done in a timely manner with what I needed done later.

We are glad to hear your service was done quickly and effectively, Johnnie. We look forward to seeing you again soon.

- Memorial Drive
1
Downtown Decatur

I took my dodge Journey in this shop 6 times to get the same problem fixed, (because I have a warranty on the parts) and yet the problem is still there. My truck is still leaking antifreeze. After each time I take it there, they say the problem is fixed…but it’s not. They keep having the same mechanic to fix my truck after I politely asked them to not put him on my car. I spent a lot of money on parts, labor, and wasted time on them just to fiddle around and not do what they were suppose to do. I refuse to take my truck back to this shop just so I can waste more time, money, and missing work just for them to screw up again…So now I have to take my car to the dealership, spend hundreds of more dollars for them to fix what Goodyear was suppose to fix. And I spent $28 on windshield wipers on November 1st, just for the driver side one to fall off as I’m driving in rain heading to Ohio on November 21st. Smh Never going to this shop again. Picture was taken this morning(November 29th) Customer service was cool, I just got ripped off.

Jessica, we are sorry to see your review, we did attempt to call you to work out a resolution for you. If you could please call us back, the number is 404-809-3975.

- Downtown Decatur
1
Downtown Decatur

I took my dodge Journey in this shop 6 times to get the same problem fixed, (because I have a warranty on the parts) and yet the problem is still there. My truck is still leaking antifreeze. After each time I take it there, they say the problem is fixed…but it’s not. They keep having the same mechanic to fix my truck after I politely asked them to not put him on my car. I spent a lot of money on parts, labor, and wasted time on them just to fiddle around and not do what they were suppose to do. I refuse to take my truck back to this shop just so I can waste more time, money, and missing work just for them to screw up again…So now I have to take my car to the dealership, spend hundreds of more dollars for them to fix what Goodyear was suppose to fix. And I spent $28 on windshield wipers on November 1st, just for the driver side one to fall off as I’m driving in rain heading to Ohio on November 21st. Smh Never going to this shop again. Picture was taken this morning(November 29th) Customer service was cool, I just got ripped off. EDIT on 12-13-23: I never received a call from y’all about rectifying the issue. Not one call, voicemail, etc. I know this because I pulled up my call history and phone bill. So, for y’all to respond with that false statement tells me all I need to know about this shop. A bunch of liars. Thanks but no thanks.

Jessica, we are sorry to see your review, we did attempt to call you to work out a resolution for you. If you could please call us back, the number is 404-809-3975.

- Downtown Decatur
5
Suwanee

Service was amazing, staff was helpful and maintained contact throughout repair.