Downtown Decatur
Had a flat, got a new tire put on relatively fast considering it was a Monday morning and a lot of people were there, however I was extremely disappointed to pay all that money only for them to leave my spare just sitting in the back of my truck. I was under the assumption having been to many tire places over the years that it was standard to put the spare back into where it stays, which on a Ford Ranger is in a difficult to access area behind the bumper. *Edit—they rectified the situation. I came back and they put the tire on.
Hi Dana, thank you for taking the time to leave us a review. We're glad to hear that we were able to get your new tire installed quickly despite it being a busy Monday morning. However, we apologize for any inconvenience caused by not putting your spare back in its designated spot. We're sorry for not meeting your expectations in this aspect. We'll make sure to address this issue with our team to ensure it doesn't happen again in the future. We appreciate your feedback and hope to have the opportunity to provide you with a better experience next time. Thank you for choosing Neighborhood Tire Pros & Auto Service.
- Downtown Decatur