Downtown Decatur
Very professional service. You can tell that the business is well managed. Update: after I got home and tried to remove my wheel I found out the technician had used an impact wrench to tighten the lug nuts. I broke a breaker bar trying to loosen the lug nuts and had to return to have them torqued correctly. I would never have been able to change a tire on the road. An impact wrench should never be used to tighten wheels. Apparently their computer is incorrect as to the torque. It showed 120 lb/ft when it is actually 120 nm. This correlates to 89 lb/ft. Update: I returned for a tire replacement through Tire Rack. They have corrected the torque setting in their database. The tire was mounted and balanced in a timely manner. Thanks!
Jay, thank you for sharing your honest feedback with us. Our Operations Manager, Elvis, is investigating your experience and will be reaching out to contact you soon. If you wish to reach out to him first, you're more than welcome to do so! Feel free to call him at (404) 809-3975.
- Downtown Decatur