Suwanee, Decatur & Marietta Auto Repair

7941 reviews
5
East Cobb BP

Always fast and reliable and courteous! Staff is honest and helpful! We take our cars here for everything!

We're so grateful for the trust you've placed in us. Thank you for allowing our team to care for all your vehicle's repair and maintenance needs.

- East Cobb BP
5
Downtown Decatur

Busy place which speaks for their good work! Appointment easy to schedule. Very pleased with service.

We're very grateful to have earned your positive review, Doris! Thanks for letting us know you enjoyed your experience here at Neighborhood Tire Pros & Auto Service.

- Downtown Decatur
1
Downtown Decatur

Terrible,,, slow and rude... I hate everything about this place!!

E Stovall, your feedback is important to us and we'd like to speak with you further about your experience. If you're willing to share more details with us, please contact our Operations Manager, Elvis, by calling (404) 809-3975. We hope to hear from you soon.

- Downtown Decatur
5
Suwanee

Hi, Jeff! Thank you for taking the time to review us. We're honored to have earned your five-star rating and hope you'll continue to allow our team to complete your automotive service needs.

- Suwanee
5
Suwanee

Update on January 20, 2025: Oil change service is fast with very short waiting times. Very friendly and cozy place. Before: Fast service, friendly assistance little pricey for the service provided on breaks compare to official car model dealership

Thank you for the 5-star review! We are glad you had a good experience at our auto shop for your brake repairs. Our team hopes to see you again for future repair needs. Have a good day!

- Suwanee
5
Suwanee

Paul, we are proud to earn your 5-Star rating and support! We look forward to seeing you for your future service needs! Have a nice day.

- Suwanee
3
Downtown Decatur

Hello, Karl. Thank you for sharing your honest feedback with us. Our goal is to give every customer a five-star experience here at Neighborhood Tire Pros and it appears we may not have hit our mark during your visit. If you're willing, please contact our Operations Manager, Elvis, by calling (404) 809-3975. He'd appreciate gathering more details about your visit so that we may work to improve. Thanks again! We hope to hear from you.

- Downtown Decatur
5
Suwanee

Justin does a great job helping fix the car

Thank you for sharing your compliments, Thomas! We'll be sure to pass them along to Justin. Thank you for choosing Neighborhood Tire Pros & Auto Service for your vehicle's service and repair needs.

- Suwanee
4
East Cobb BP

Thanks for the positive rating, Surajit! If there's anything we can do to make your next visit a five star experience, please let us know.

- East Cobb BP
5
Downtown Decatur

Very professional service. You can tell that the business is well managed. Update: after I got home and tried to remove my wheel I found out the technician had used an impact wrench to tighten the lug nuts. I broke a breaker bar trying to loosen the lug nuts and had to return to have them torqued correctly. I would never have been able to change a tire on the road. An impact wrench should never be used to tighten wheels. Apparently their computer is incorrect as to the torque. It showed 120 lb/ft when it is actually 120 nm. This correlates to 89 lb/ft. Update: I returned for a tire replacement through Tire Rack. They have corrected the torque setting in their database. The tire was mounted and balanced in a timely manner. Thanks!

Jay, thank you for sharing your honest feedback with us. Our Operations Manager, Elvis, is investigating your experience and will be reaching out to contact you soon. If you wish to reach out to him first, you're more than welcome to do so! Feel free to call him at (404) 809-3975.

- Downtown Decatur
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