Suwanee, Decatur & Marietta Auto Repair

The service here is outstanding! I know it sounds crazy but I actually look forward to coming here! There is almost never a wait and you're guaranteed to be met in minutes by a friendly and competent technician. They also tell me (and my driving age children) when we do NOT need service. They are flat out not trying to rip you off and are much more interested in having you come back because you have a trusted relationship with them. What a relief!! I own a Range Rover and have found the service here to be FAR superior to the Range Rover Service facilities in pretty much every way. The service is fast even when they have to order special parts and they do not have surprise, add-on prices for random things like they do at the dealership. For example, the leash on my gas cap broke and I had been battling with Range Rover to get it replaced -- to no avail. It was so annoying that I finally gave up and decided to just deal with the fact that it was broken and I'd have to hold the cap when I pumped gas. I went to BP to get my emissions checked and they noticed the broken leash and said they could order a new cap and install it the next day. The total charge was $50 and they even showed me how easy it was to replace the old cap. I was livid at Range Rover's Service when I realized how easy the install was and that Range Rover actually wanted to CHARGE me some ridiculous amount to basically screw on a gas cap! By the way, in terms of timing, the emissions test took about 10 minutes and when I returned the next day to pick up the cap, I was there for about 5 minutes. I honestly love this place!!

LOVE THIS PLACE! They genuinely treat you as they would want to be treated. They are fast, friendly, honest and capable. And they are good about explaining things. They noticed that the leash on my gas cap was broken during my last emissions test and were able to order another cap for me and install it (no install charge) the very next morning. They have told me when I don't need service as well (such as an oil change after 3 months but before the mileage had been reached). I wish other businesses were as honest and kind as the guys who run this place.

Great service!

The service here is outstanding! I know it sounds crazy but I actually look forward to coming here! There is almost never a wait and you're guaranteed to be met in minutes by a friendly and competent technician. They also tell me (and my driving age children) when we do NOT need service. They are flat out not trying to rip you off and are much more interested in having you come back because you have a trusted relationship with them. What a relief!! I own a Range Rover and have found the service here to be FAR superior to the Range Rover Service facilities in pretty much every way. The service is fast even when they have to order special parts and they do not have surprise, add-on prices for random things like they do at the dealership. For example, the leash on my gas cap broke and I had been battling with Range Rover to get it replaced -- to no avail. It was so annoying that I finally gave up and decided to just deal with the fact that it was broken and I'd have to hold the cap when I pumped gas. I went to BP to get my emissions checked and they noticed the broken leash and said they could order a new cap and install it the next day. The total charge was $50 and they even showed me how easy it was to replace the old cap. I was livid at Range Rover's Service when I realized how easy the install was and that Range Rover actually wanted to CHARGE me some ridiculous amount to basically screw on a gas cap! By the way, in terms of timing, the emissions test took about 10 minutes and when I returned the next day to pick up the cap, I was there for about 5 minutes. I honestly love this place!!

This service station is the BEST. I was driving to Florida to pick up my daughter. I got rerouted to the area due to a wreck on 285. All of a sudden my car battery light came on. Thankfully I saw the Firestone auto shop and pulled in. Needed a new alternator. 4:15 in the afternoon. Was so stressed because I had no way to get home or to my daughter. The mechanics chose to stay late to fix my car for me and got me back on the road. I am so grateful for their compassion for me and my situation. I know this is not typical! One of the staff members also loaned me their phone charger when my phone battery got low. Appreciate you all!

Very helpful and timely service.