Suwanee, Decatur & Marietta Auto Repair

I arrived at 7:36AM they open at 7:30AM. I checked in my car in for a oil change, they gentleman who checked me in told me there is only one car in front of me. I did not leave with my car until 10:00, ridiculous. Never mind my fiancé saw the guy that was supposedly working on my car dancing beside it. When I got my car he had adjusted the radio to his channel and never bothered to take off or change his gloves so I had oil on my steering wheel, gear and door handles in and outside of the car.... even the sticker was smeared with oil...

Service was excellent no complaints

Everyone was very professional. I dropped my car off and was a little embarrassed because my son and I just had a roadtrip and the car was still a mess. I dropped off for an oil change. But ended up getting a pair of much needed tires as well. And everything was very affordable. I will continue to frequent this neighborhood tire pros

Quick service and took time to check air pressures and reset reminder lights

I am very disappointed in the service and the handling of addressing a repair that was needed for our vehicle. The car arrived on Friday, Feb. 25th and sat until Thurs., Mar.1st before a diagnostic was completed on the vehicle. During this time several calls were made to the shop to request for them to contact the warranty company to start a claim in which it did not take place until Fri., March 5th AFTER making a personal appearance. We were informed the diagnostic results determined it was a transmission issue which was incorrect. We were able to also find out that Quest Towing decided to drop this vehicle off at this location instead of the requested location on Clairmont Avenue because "tow companies drop off vehicles where it is convenient" although the requested location was only 9mi away. We decided to get a second opinion from the original shop we requested for the car to be towed to. Before the car was towed I paid $147.15 for a diagnostic that Failed to detect a broken CV Axle. The axle was broken and damaged. The invoice and estimate provided by this shop showed no indication of this key repair to the CV Axle that was needed.

Went in to change tires, it was good service but the price for a alignment was a little too high compared to other places. Other than that, we enjoyed our experience