Suwanee, Decatur & Marietta Auto Repair

8290 reviews
5
East Cobb BP

Great quick service as usual

5
Downtown Decatur

Awesome Job! Excellent customer service!!! Thanks to Cindy and the Team for an Outstanding Job!!!

5
Memorial Drive

I'm upset when I went online to see how much the Lugnuts cost they were way less than 12dollars a piece this made me feel like I was robbed

We're so glad we could provide you with efficient auto service, Alan! Thank you for choosing Neighborhood Tire Pros & Auto Service.

- Memorial Drive
4
Downtown Decatur

Hi, Jill! Thank you for choosing Neighborhood Tire Pros & Auto Service and taking the time to review us. We're happy to know you had an enjoyable auto service visit and hope to work with you again in the future. Until then, take care and drive safe!

- Downtown Decatur
3
Memorial Drive

Well I just called for information this location's customer service is iffy and lack telephone service professionalism. Before I could finish anymore questions was hung up on...my dollars will go elsewhere.

We're very sorry to hear this, Mic. Thank you for bringing it to our attention so we can take appropriate actions to improve. If you'd like to discuss your experience further, please contact our Operations Manager, Elvis, at (404) 809-3975.

- Memorial Drive
5
Suwanee

Hi, Curtis! Thanks for taking the time to share your feedback. We're glad to know you received five-star service during your recent auto service visit.

- Suwanee
5
East Cobb BP

Great team at the East Cobb location. Courteous, professional, and meticulous.

5
Suwanee

Thank you for awarding us five stars, Indy!

- Suwanee
1
Downtown Decatur

Went in for small issue with steering wheel. Was told I'd need close to $2000 in "urgent" repairs, so I went to get a second opinion. Found out it was a lie. Simple repair, not urgent at all. Not to mention, my car speakers were completely blown out after my car was in their care. Unprofessional scammers. Be careful!

Hi, Katie. We're very surprised to receive a negative review from you. We've checked our service history and it appears the last service we have associated with your name was completed on May 24th of 2019. Is this review referring to that visit, or something more recent that was booked under an alternate name? Our Operations Manager, Elvis, has left you a voicemail in an attempt to clarify the situation and find a positive resolution. If you're willing to discuss your experience with him, please call 770-325-2211. Thank you.

- Downtown Decatur
5
Downtown Decatur

Always fast service.... and explain the car language to me so I can understand.

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