5
Downtown Decatur

1
Downtown Decatur

Called ahead to schedule service on my Jeep and spent 5 minutes on the phone providing all of my vehicle details. Arrived and dropped off my vehicle with a technician who again asked about the specific problems I was having. Thirty minutes later I received a call from them informing me that they can't even look at my Jeep and that I need to take it to the dealership. Thanks for wasting my time as though this couldn't possibly have been determined over the phone or when I dropped the vehicle off.

5
Downtown Decatur

Neighborhood Tire Pros in Decatur has never let me down - I can always rely on them to be honest, fair and there when I need help with my car. I cannot say enough positive things about my experiences and would highly recommend them! Julie A

5
Downtown Decatur

We really appreciate your feedback, Jimmie. Thank you for leaving us a review!

- Downtown Decatur
5
Downtown Decatur

5
Downtown Decatur

Honest and reliable. Always a positive experience.

5
Downtown Decatur

Always prompt, professional, & reasonably priced.

Dennis, thank you! We appreciate you taking the time to leave us some feedback.

- Downtown Decatur
5
Downtown Decatur

Awesome team. Cindy, Steve, Drew, and Nikki do a great job. Highly recommend these guys. 28 July. They did it again. Awesome job!! 13 July—they did it again!!! Thanks!! Thanks

5
Downtown Decatur

Everyone was great and kept me updated throughout. A big shout out to Jason Harrell.

5
Downtown Decatur

Went in primarily for "A/C re-charge" service, but they worked patiently with me to review why my car wasn't starting. It would happen after normal driving for quick errands (turning car off, 5 min, then getting back in it wouldn't start right away, would take multiple tries). I thought was electrical issue, and if symptom was from running A/C hard or loose battery terminal. So upon picking up vehicle and it wouldn't start, Mechanics sat with me in car and determined it could be low battery on Key Fob. Because there was no other code alerts, and Key turned on battery with all dash lights/air/radio. Now I'm using spare key without issue ...I appreciate sensible knowledge.