Suwanee, Decatur & Marietta Auto Repair

7941 reviews
5
East Cobb BP

Staff was very nice/understanding. Justin kept me updated on what was going on with my car. Would definitely recommend servicing your car here.

Thank you for the recommendation, Sebastian! It means a lot to our team. We're glad to hear Justin provided you with five-star service and we look forward to assisting you with future auto repair and maintenance. Thanks for choosing BP Car Care Center Tire Pros! Until next time, take care!

- East Cobb BP
5
Downtown Decatur

They’ve taken care of my cars for years-service is always so outstanding!

Thank you, Nancy! We really appreciate your positive feedback.

- Downtown Decatur
5
Memorial Drive

My experience was a little challenge, but was worth it. Rep. Mitch handled my request from front to end. I needed a spare tire and rim and Mitch went above and beyond for me to get what I needed. He was very professional at all times and did great follow up and follow though. I will definitely be using Neighborhood Tire again and highly recommend them for all your car needs. Thanks Mitch once again for your help.

Thank you for recommending us, Alexander! It's great to hear you received such excellent service from Mitch. Thank you for choosing Neighborhood Tire Pros & Auto Service! We look forward to seeing you next time.

- Memorial Drive
5
East Cobb BP

They claim 10min service. On my case, not true. 8mins. I was very impressed!

We're so glad, John! Thank you for choosing BP Car Care Center for convenient oil change service. We appreciate your support and positive review.

- East Cobb BP
1
Downtown Decatur

over booked and uninterested with costumers. i had a flat tire that had already been previously patched. i asked to have it replaced...they re patched it again and did not replace like i requested. they just didn’t seem to care much. i’ve been coming to this place for 2 plus years and am unfortunately not coming back.

We're very disappointed to hear your recent experience has lead to your decision to seek service elsewhere, Carly. We are also sorry you felt as though our staff didn't care. We work hard to ensure all our employees are providing excellent service for every customer. That is why we accommodated your auto services despite the fact that you hadn't made an appointment. Unfortunately, the Road Hazard Warranty would not cover tire replacement for your situation. We explained the conditions of the warranty during your visit, but if you have further questions feel free to contact us at 404-991-3242. We hope the tire repair we completed is performing well for you and that you stay safe on the road. Again, please reach out if you'd like to discuss your experience with a member of our team. Thank you!

- Downtown Decatur
5
Downtown Decatur

I’m new to Decatur and had a problem with a new tire that I bought in Tennessee. They worked me into their schedule, told me where to go for warranty work and took care of a non working signal light. The speed and their honesty has earned them my auto & tire work from now on! Thanks Guys!!!

2
Downtown Decatur

Went back for the second time after getting new tires due to a bad shimmy while driving. Still shimmies at 50 mph. Guess I need to go a third time.

Hi Denise! We tried calling earlier and had to leave a voicemail. Hopefully you received it. We'd like to schedule a time to recheck your tire balance and resolve this issue for good. When you have a moment, please call us at 404-991-3242. We look forward to hearing from you!

- Downtown Decatur
4
Memorial Drive

The service and customer service was great. The only complaint was the mechanic consistently trying to hit on me when I dropped off and picked up my car. It gave off not only disrespectful, but also creepy vibes.

Hi, Meiko. Thank you for bringing this to our attention. We're sorry a member of our staff made you feel uncomfortable during your visit. If this ever happens again, please connect with our manager while you're at the shop. Beyond that, we are very happy to hear you were still satisfied with the quality of our work. If there's anything else we can do to provide you with better service in the future, please let us know!

- Memorial Drive
5
Downtown Decatur

Friendly people. Very clean and efficient.

Thank you, Tom! We really appreciate the positive feedback and generous rating. Thank you for choosing Neighborhood Tire Pros & Auto service for your auto repair and maintenance needs. We hope to work with you again in the future.

- Downtown Decatur
5
Memorial Drive

Hi Charchelle! Thank you for the five-star rating! We appreciate the positive feedback.

- Memorial Drive
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