Downtown Decatur
Neighborhood Tire Pros always does a great job with my car, but I waited an hour and 50 minutes for an oil change. When a person requested an oil change they were told it would be at least two hours. I’m not sure why it took almost two hours to do this when I had an appointment.
We apologize for the long wait time, Natalie. We always try to be as efficient as possible, but sometimes the day becomes busier than we anticipate. We appreciate your patience and are glad to know we've provided you with excellent service during your previous visits. We will work to provide more accurate time estimates moving forward. Thank you for taking the time to share your feedback. We appreciate the opportunity to learn and improve.
- Downtown Decatur