1
Downtown Decatur

I needed an oil change so I take my car and drop if off after work to pick it up the next day. Not long after my wife and I are pulling out of the parking lot I received a phone call stating that my car was already on the lift and that the metal wires were showing on my tires did I want to go ahead and get them. I said I didn’t realize I neeed tires. He said you haven’t felt all the bumping and pulling. I said no not really. He said they would be about 730.00 or so. I said let me speak with my wife. I called other places and got pricing of course they were the most expensive so I decided for them to go ahead and do my oil change and I would look at my tires once I picked my car up the next day. I checked all 4 tires they had plenty of tread and didn’t feel and metal bands. I even took it to my local tire guy and he jacked my car up and said you don’t need tires. Moral of the story is: don’t trust these guys the are liars. If I had yes they would of just taken my old tires off put new ones on and I never would of known that my tires were still good. Stay away from this business!!! Don’t let them take advantage of you.

5
Downtown Decatur

Always a great experience. Quality friendly service. Have talked us out of spending money before. Will never go anywhere else.

5
Downtown Decatur

Steve is the best! We always get great service from this Goodyear.

5
Downtown Decatur

5
Downtown Decatur

Car issues are never convenient. They are very timely in their efforts and communication. They stand behind their work. Cindy is my girl there :-)

5
Downtown Decatur

I have gone to Neighborhood for several years. I have never been overcharged. I have always been called with an estimate. I have always been called if a status update was needed. I have always been treated as a friend, not just a customer. I have never been disappointed, and, most importantly, my expectations are met every time. They are honest, give you options when relevant and actually treat you as if your car mattered to you. No one will ever be disappointed bringing their car here.

5
Downtown Decatur

Great service! Friendly people!!!

5
Downtown Decatur

Great service and you get your car back better than ever.

4
Downtown Decatur

I went to NTB in Tucker where I had to buy tires a couple of years ago. It’s a long story, but I left disappointed...and without 2 more tires. I knew that there was a tire place next door to where I live, but I had heard conflicting reports. But I came in to try it, with hopes I might find a good tire place close by. Service Advisor Jason was helpful and said they could do the service today. It took longer than I thought, but at closing, My car was ready. Jason was on target with how much my tires with recommended protection (which he explained after I asked.). I will drive the car tomorrow to work, so I will check the ride at that time.

5
Downtown Decatur

Drew was very professional and prompt when discussing the issue about my vehicle