Suwanee, Decatur & Marietta Auto Repair

7797 reviews
1
Memorial Drive

Hi Michael! Thank you for leaving us feedback. We are disappointed to see your experience was not a positive one and would like to know how we could improve. When you have time, please give the shop a call so we may do our best to remedy the situation for you. Our number is 678-535-3516. We look forward to speaking with you!

- Memorial Drive
2
Downtown Decatur

The night before Christmas Eve I got a nail in my tire. The morning of Christmas Eve I took my car in to have the tire repaired. I explained the problem. I also confirmed they were familiar with Tesla’s since they require a special lift and the tires have acoustic foam in them. They said they were familiar. Christmas saved! Several hours later I went to pick up the car. I was then told that they could not repair the tire because of the foam! Now I had no time to take it elsewhere! Christmas fail! Bah Humbug! The service people were polite but it would have been much better if they informed me up front that they cannot repair this type of tire, especially since I confirmed they could.

Thank you so much for sharing your experience and feedback, Dan and Cindy! We apologize for the misunderstanding in regards to your Tesla's tire repair and are disappointed that we were not able to take care of it, on a holiday no less. We do appreciate your choosing us for the repair, and we hope we are able to provide better service for you in the future. We hope you had a good holiday despite this unfortunate situation and thank you again for your feedback!

- Downtown Decatur
5
East Cobb BP

I went to the BP Car Car Center for an emissions test. The first place I went was unprofessional and could not get their machine to work. I only went there because I saw their sign first. I am so glad I found the BP. Jeremiah was very friendly and helpful. I will be returning when my car needs service. I just moved to GA, so I do not know who to trust with my car. I felt like this place is trustworthy. I will ask for Jeremiah when I return, but I am sure evryone else there is as friendly and knowledgeable.

We're so glad you found us, Kristina! It was a pleasure to meet you and we're glad to hear Jeremiah provided you with a five-star experience during your emissions test visit. We look forward to getting to know you more at your next automotive service appointment. If there's anything else we can do for you, don't hesitate to reach out!

- East Cobb BP
5
Suwanee

Thank you for the 5-star rating, Van! We really appreciate it and are happy you enjoyed your recent visit!

- Suwanee
5
East Cobb BP

Thank you for choosing BP Car Care Center Tire Pros, Joey! We appreciate your positive feedback!

- East Cobb BP
5
Suwanee

Very friendly and they work hard to return your vehicle as quick as possible.

Hi, Sue! Thank you so much for taking the time to review us! We are so glad you felt comfortable with us, and you're right! We know our customers are busy, so we try to make the experience as convenient for you as possible. We're glad you received efficient service. Thanks for working with us! We're looking forward to your next visit.

- Suwanee
5
Downtown Decatur

Thank you, Christian! Your 5-star rating means a lot to us!

- Downtown Decatur
5
East Cobb BP

Awesome place. Honest, kind people and service.

This means a lot to us! Thank you, Meg! We look forward to working with you again at your next automotive service appointment.

- East Cobb BP
5
Suwanee

Thank you for the 5-star rating, Teresa! We are very grateful and hope to work with you again in the future.

- Suwanee
5
East Cobb BP

Work was done well and fast, all good. Thanks.

You're welcome, Paul! Thanks for trusting us to care for your vehicle. The entire BP Car Care Center Tire Pros team appreciates your support!

- East Cobb BP
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