Suwanee, Decatur & Marietta Auto Repair

The customer service of individuals like Nikki and Drew of course the General Manager Cindy is what has made me a loyal customer for over 20 years. I suggest to everybody even if you have to pass another Goodyear / Tire Pro's from the employees in the bay to the front counter the service and experience is worth every penny spent. The selection of additional tires is always a plus.

Best prices and service, won’t hesitate to go the extra mile for you

My appointment started on time, they finished the inspection in less than estimated hour, and the debrief was thorough. I recommend this location for anyone looking to inspect a car before purchasing.

I normally get my car checked and tune up at Good Year near Clairmont road. Normally my experience goes well but I think it would be helpful when calling customers for the “go ahead” to do a service that the store repeats the possible total including parts and labor. I arrived because I got my serpentine belt replaced in 2017 but began to hear a noise. I learned that I had a leak in my steering pump as well as needed a drive belt tensioner. I was quoted $280 for the tensioner and unfortunately thought I heard $66 for a replacement of the pump. Not being aware of the true cost of a pump I agreed thinking my bill would be around $350. Well I arrive and my total is $888 because the pump plus parts is around $660. I think in that situation although I needed a replacement I would have asked if there was something in the interim we could do because I did not have that much money. I was not happy hearing that price so I think repeating the total price would be helpful.

Very helpful, friendly and accommodating. Came in on a Saturday afternoon for tires. They did not have them in stock but instead of sending me on my way they worked as a team, found tires and had all completed within 3 hours. They did not push unnecessary repairs or maintenance. No pressure just precision care. Would definitely recommend.

Fast reliable service. Will always go back

Mitch is always professional, friendly and nice he is definitely an asset to the company

The team at BP on Johnson’s Ferry Road always takes great care of me. The service is outstanding and the prices are very reasonable. For an oil change I am in and out of there in 10 minutes of less. They are my whole family’s go-to.