Memorial Drive
I usually have a 5 star experience...but yesterday...everything I requested to be done wasnt completed....I was told after 5 hours my car was ready, but the emission had not been done. I picked up my car and looked for my emission slip and did not see it and called back up to the person who helped me. David asked me if I wanted to come back and have it done. I told him that I would come back tomorrow, since I was already at home. That was such an inconvenience....my car had stayed at the shop almost 8 hours and no one checked to see if everything had been completed. I went back today and Mitch made sure I didnt have to wait long.
We are sorry to hear that you had a poor experience at our location by wait times and but appreciate you letting us take care of your vehicle and make things right. We look forward to seeing you next time you are in need of any services or tires. Thanks again!
- Memorial Drive