5
Memorial Drive

Great service, great employees. Very clean facility.

We’re always happy to help out, Erica! Thanks for the review and for your business.

- Memorial Drive
5
Suwanee

This was absolutely the BEST service experience I have ever gotten. Polite, courteous and extremely helpful. I am a customer for life with this group of professionals. The sales manager I believe his name is Cal(?). He diagnosed my concern, made recommendations and treated me fairly.

Thomas, thank you for taking the time to share your experience with us and for leaving us a 5 star rating! We are happy to hear that our staff and services were something you had not been able to experience at another shop and that we are lucky to have you as a loyal customer! We appreciate you and your business.

- Suwanee
5
Suwanee

Went in to see if I could get a flat I had patched and they took care of it. Justin took great care of me. Told me a new tire was not needed and patched up my flat. They did it free of charge and also put the patched tire back on for me. Will return when oil change and when I have to replace my tires. Thanks Justin!

Thank you for your awesome feedback, Paul!

- Suwanee
5
Suwanee

Excellent customer service. Real pros.

Thank you for the 5 star rating and review! We appreciate your feedback!

- Suwanee
5
Suwanee

This has by far been the best automotive experience I have ever had since owning my Nissan Altima. Being a single woman and not having a male companion to ask for advice, or any help with car trouble, I have to rely on taking my car into a shop and praying for the best.On July 20th 2017 around 5:00 pm I was on my way to pick up my son from bandcamp. As I was leaving my driveway I heard a loud POP and then proceeded to hear a very loud scraping and scratching sound. Not knowing what had happened or how it happened, the only thing I knew to do was get to auto-body shop ASAP. This is when my experience began. Immediately as I walked into the neighborhood tire pro I was greeted by Kyle Tangle. After greeting me and asked me how he can help me, I frantically explain to him the experience, and the sounds I was hearing coming from my car. Not only did he display a level of concern and compassion for my situation he was very dedicated to finding the root cause of the problem. Once he did find the root cause of the sound he not only explain it to me, but walked me to my car and showed me what had happened. It was not coming from a brake pad or a rotor, however one of the BOLTS actually came out of the calibrator compressor (I May be saying that wrong,Lol) The main point of this story is not only was he very very precise about getting to the root of the problem, He was very professional and courteous and very considerate when it came to my inconvenience of not having a car for the evening and assured me that the car Would-be taken care of 1st thing in the morning and I would have it back by noon the next day. Not on only did Kyle go above and beyond the Call of Duty he took out time from his personal time , (off the clock) to go and get the specific bolt from Nissan that evening to have it in the shop 1st thing in the morning. This kind act displays a level of kindness, gentleness, and compassion that goes above, and beyond any customer-service that has been displayed to me in the past. I had My car back the next morning by 11:00 a.m. I WANNA SAY A BIG THANK YOU TO KYLE AND HIS STAFF FOR MAKING MY PANIC AND UPSET AT EASE.... I WILL MOST DEFINITELY BE BACK FOR ALL MY SERVICE. TWO THUMBS UP.... There are still good people in this world and Kyle is one if them.....

Nakeisha, thank you for taking the time to share your experience with us! We are so happy to hear that we could be of assistance to you while in a time of need! We appreciate you recognizing our staff and look forward to seeing you back in the shop at our location for any of your future tire or repair needs!

- Suwanee
5
Suwanee

My gf had a nail in her tire. She does not remember who was helping her but they did a outstanding job patching her tire.. would recommend highly

Thank you for taking the time to share your feedback with us, Yaroslav! We appreciate your review and are always happy to help!

- Suwanee
5
Suwanee

Great fast service and great prices.

We appreciate you taking the time to leave your feedback, Andrew! Thank you for the 5-stars.

- Suwanee
5
Suwanee

Anthony, thanks for taking the time to rate us 5 stars! We appreciate it!

- Suwanee
2
Suwanee

Went in a few times with great results. Then after getting a wheel replaced they forgot to inform me that I needed to have a realignment done. It caused me to eat through 2 brand new tires in less than a year resulting in over $300 of damage to replace. When I told the manager that I shouldn't have to buy new tires if they told me that the previous repairs were complete. He proceeded to say he didn't remember enough about the previous work and essentially tried to write it off on a rush job to benefit me when he should've finished the job correctly in the first place. He tried to satisfy me with $20 off the over $300 I now had to pay on new tires. I will not be going back because I can't trust their work or their ability to own their mistakes.

Denver, we apologize for any inconveniences we may have caused you while at our location and are looking to hear back from you in response to our phone calls to try and get these issues resolved in a timely and respectful manner. Please give us a call back asking for Kyle, at your earliest convenience! We hope to hear from you soon.

- Suwanee
5
Suwanee

Kind and knowledgeable

Thank you, Jeong! We appreciate it.

- Suwanee