5
Downtown Decatur

I have used this service station many a time for routine oil changes. Today, my new Honda Fit was making a terrible clacking noise as I was driving down 400S, commuting home from work at around 430. Had visions of having to rent a car because there'd be some terrible problem. Called ahead of time to let the guys know I was coming. I even stopped on the way home to see if there was anything dragging underneath the car and couldn't see a thing. As soon as I walked into the store and described the problem, one of the service men immediately identified the problem, which was that the oil pan had become unsecured. He put it up on the lift, replaced the screws, checked the pan, all within about 15 minutes. They didn't even charge me for this service. I can't remember the name of the guy that helped me but he was very friendly and had beautiful blue eyes. Anyway, after being freaked out about there being something terribly wrong with my car and driving home 56 miles from Dawsonville, listening to that intermittent clanging, it sure was nice to have the problem fixed so efficiently and with such friendly and professional service.

5
Downtown Decatur

Cindy and Steve are absolutely phenomenal! They gave me a play by play on everything they did to my vehicle and repaired it in no time! You have a new customer in me!

5
Downtown Decatur

1
Downtown Decatur

I called about tires for my Audi and was told the shop would price-match with Tire Rack, an online tire site. Made a deal that I was to pay the online price and the cost that I would have paid for shipping the tires to the local facility for installation. When I arrived the next morning to have the tires installed, was given a higher price. Objected and asked why and was told the shipping costs were $38.00 per tire even though I had seen online what shipping would be and knew that was an inflated number. Essentially, this place was trying to con me into paying another $80+ above the deal they had agreed to on the phone the previous day. My recommendation: find another tire store, one that won't try the bait-and-switch.

2
East Cobb BP

Well got my car emission testing done here. I am not sure what it was but all the people working seemed to not want to be there. Work is a chore I guess.

5
East Cobb BP

Brought 2012 Honda Accord in for a 10 minute oil change and was in and out in well less that 10 minutes. Prompt, excellent and thorough service. They did not try to upsell me on 27 different "high margin" items in the process, either. Highly recommended.

5
East Cobb BP

Professional staff, great prices & fast service! Always a pleasure doing business with them I have been coming here for years and have never been let down!

5
East Cobb BP

Great place Honest place and Also a great Manager Quick oil change and Friendly Employees.

1
East Cobb BP

I have been taking vehicles there for oil changes for years. Recently my wife (who knows and has worked on cars) took her car in, and they tried to get her to agree to a power steering fluid change, stating "this vehicle is like Hondas and Toyotas where fluid is always circulating, unlike rack and pinion." I checked the owners manual and with the dealer service center - this vehicle does NOT require a power steering fluid flush. I won't be going back.

4
East Cobb BP

Andrew at BP was extremely helpful when I needed my van fixed ASAP. He called me as soon as he found out the problem, as soon as they were finished, and worked with me on pricing. I got my van back within the window they said it would be done. Very pleased with overall service.