5
Downtown Decatur

Been taking care of our cars for years. The manager Cindy is awesome and her entire staff truly provide neighborhood service.

5
Downtown Decatur

These folks are great! Always very helpful! Reasonable prices and don’t pressure me to make repairs I don’t feel are absolutely necessary.

5
Downtown Decatur

Great customer service. Staff was very nice and friendly

5
Downtown Decatur

1
Downtown Decatur

Way overpriced. I called them to inquire about getting rotors turned. A lot of big name shops won't do this kind of thing by itself, they want to do the whole brake job so they can charge you top dollar. Well, being a shade tree mechanic, I know there are plenty of shops that will happily take on this type of job. So I contact the Decatur location and spoke with Cyndi. Ask her if they turn rotors only, she says, yes, and I ask about how much that runs. She quotes me $109. $109 for taking the rotors from a box, putting them on a machine, and turning it on. If you're not familiar, this isn't much more than a vertical record player. Back to the price, I ask her, are you sure, this is just the rotors, I'll be taking them off the car. She says, "That's what we charge", and then proceeds to tell me they won't be able to get to them until 8 hours later. Now, this is where I just couldn't believe it. This joke of a shop is this busy because of Google and Yelp reviews. There's no reason they should be this highly rated with these prices. I've been doing my own brakes for years, I'm new to this area, and I must say, I'm glad there are places besides this one around town. I called another shop, and they quoted me $15 per rotor. Don't trust these people, call around, get quotes, and find a shop that wants you as a first time customer.

5
Downtown Decatur

5
Downtown Decatur

My sales associate Nicole, was an amazing help and got me the cheapest tires. They were almost as cheap as a used tire and close to $100 less than my last estimate per tire. Very much appreciated.

5
Downtown Decatur

We have been going to Neighborhood Tire for the last several years and they do all the general maintenance on our cars. Much like this time I have found them and especially Cindy to be direct and honest about what work our vehicles need and have never felt taken advantage of. They run a ‘value add’ business which is too rare but why we continue to use their services.

5
Downtown Decatur

All around great service and experience. Will definitely be back and recommend to others!

5
Downtown Decatur

The people here are extremely helpful, prompt, and honest. The prices are fair and I receive straightforward advice on repairs, what can wait and what should not. One experience stands out. I scheduled a fairly costly repair job based on initial diagnosis of a leak but once they discovered the cause actually needed a minor fix they did it at no cost and sent me home.