Downtown Decatur
Tire prices were competitive but the discounts offered come with a lot of extra hoops by applying for a separate credit card. After getting approved, you find out that the discounts promised will come on the form of a cc billing credit and gift card. Applying for the card was not easy or fast. They need to be more up front about how discounts work and better communicators of time to complete the work. Closing a tire store at 5 and my car being ready to pick up at 5 on a work day was incredibly inconvenient. Last, when I picked up my car with four new tires, the tires were dirty with glue and grease and I had to ask them to clean the tires. Not impressed with this store at all.
Ed, we apologize if there was a lack of communication, we have to follow the processes that the merchants provide in order to take advantage of those discounts or rebates. Thank you for your feedback, we are talking to the staff about doing a better job at cleaning tires up after installation. Please call 404-809-3975 if you would like to further address your concerns.
- Downtown Decatur