Downtown Decatur
Way overpriced. I called them to inquire about getting rotors turned. A lot of big name shops won't do this kind of thing by itself, they want to do the whole brake job so they can charge you top dollar. Well, being a shade tree mechanic, I know there are plenty of shops that will happily take on this type of job. So I contact the Decatur location and spoke with Cyndi. Ask her if they turn rotors only, she says, yes, and I ask about how much that runs. She quotes me $109. $109 for taking the rotors from a box, putting them on a machine, and turning it on. If you're not familiar, this isn't much more than a vertical record player. Back to the price, I ask her, are you sure, this is just the rotors, I'll be taking them off the car. She says, "That's what we charge", and then proceeds to tell me they won't be able to get to them until 8 hours later. Now, this is where I just couldn't believe it. This joke of a shop is this busy because of Google and Yelp reviews. There's no reason they should be this highly rated with these prices. I've been doing my own brakes for years, I'm new to this area, and I must say, I'm glad there are places besides this one around town. I called another shop, and they quoted me $15 per rotor. Don't trust these people, call around, get quotes, and find a shop that wants you as a first time customer.