Suwanee, Decatur & Marietta Auto Repair

BY FAR THE WORST tire shop I have been to in 35 years of driving! Hostile and rude manager (Jessie) with no desire to help resolve a warranty issue. Useless! Went to Kauffman Tires rather than spend another dime with these clowns! Save yourself some headaches - DO NOT USE NexTire

I don't like them either, but when they're near by, it's just so easy to take the car there sometimes. Yes, they do not have great customer service, and Yes, they charge more than anyone else for tires, BUT...I have also taken a car there that had problem after problem with another mechanic, and they fixed it for good, and car has been running fine for over a year, without any issues. I wish they would get it together, and keep hoping they will....

Waited a whole hour on an oil change, told me i had a leak, and they WOULD NOT work on it because they couldnt OPEN the hood. These "mechanics" routinely perform with laziness and incompetence.

worst customer service...if you value your time don't come here.

These are mechanics are quick & professional & honest. Way less than the dealership. We have 2 BMW's & One Mercedes . To replace a headlight on my type of BMW , the front grill & bumper has to be removed. They told me so at the dealership. I left there because it was going to be close to $1,000 to replace the lights. I went to BP They confirmed that particular model of BMW has been designed so that the only way to change out the lights was to remove the bumper . The lights cost $225 each & the labor at BP was all with lights like $550. way less than the dealership . The person that wrote the earlier bad report on them removing the grill, was just to mad & ignorant to research if it was in deed a fact & just went running off his privileged East Cobb opinion.

The guys at this location do not check everything like they say they will. Please make sure your vehicle done right after you leave because if it is not you end up paying way more. poor service!!!!!!!! They suppose to have check my fluids when I got a oil change; however, a week later or so it turns out that I need a power steering pump..which was never mentioned in the print out of things needed...Which is very costly. I'm glad I am a woman who do observe my car. I will not go to this location if you are depending quality service. Save yourself some time and energy. :-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(. Go to the dealership or a dependable place who stands by their word!!!!!!!

My wife and I had a good experience here. They aligned our little Aveo's wheels, but the car still pulled a bit to the right. We took it back the same day and they were able to determine that the old tires were causing the car to pull, because they were worn wrong by the bad alignment. They gave us a great deal on the tires and now the car drives great. I am happy with the result. Her tire's were over 3 yrs old and needed changing soon, and the original pull on the vehicle was very strong.

I took my '93 Toyota Corolla 320K miles to get a Summer Car Care package for $40. The guys were very pleasant and estimated the work to be done ~1 hour. I was out in about 45 minutes. They came back and recommended 2 new tires (which I knew I needed) and fuel injector cleaning. I declined with no pressure for the techs. I did get a complement for having the car running very well with so many miles. I'll be going back to these guys again!

Modern shop and average mechanics but they quoted me $400.00 for tune up on 2001 Ford truck...I just went up the road for way less.

I took my Honda to this rip-off shop for a repairs to my air conditioning system. When I asked the service manager what it would cost, he said between $800 and $900. I checked around and made a few phone calls and figured that was a fair price. When I called to check a few days later - actually they never called on the day they promised it would be ready - another desk manager said the final bill was more than $1,100. When I argued, he claimed the other desk manager I dealt with said he told me $1,000. They then said they'd reduce the bill with tax to $950. I pick up my car today and the bill now was $1,035. I will never patronize them again.