Suwanee, Decatur & Marietta Auto Repair

Great service. I just called then today around noon, came over and got a new tire put on and I'm on my way only a couple hours later. 😊

I have used this service station many a time for routine oil changes. Today, my new Honda Fit was making a terrible clacking noise as I was driving down 400S, commuting home from work at around 430. Had visions of having to rent a car because there'd be some terrible problem. Called ahead of time to let the guys know I was coming. I even stopped on the way home to see if there was anything dragging underneath the car and couldn't see a thing. As soon as I walked into the store and described the problem, one of the service men immediately identified the problem, which was that the oil pan had become unsecured. He put it up on the lift, replaced the screws, checked the pan, all within about 15 minutes. They didn't even charge me for this service. I can't remember the name of the guy that helped me but he was very friendly and had beautiful blue eyes. Anyway, after being freaked out about there being something terribly wrong with my car and driving home 56 miles from Dawsonville, listening to that intermittent clanging, it sure was nice to have the problem fixed so efficiently and with such friendly and professional service.

I can always count on these guys to do a great job on my Honda Civic. Prices are fair, repair times are short (so far always within 1 day) and I never feel like someone is trying to push something on me that isn't necessary. Glad they are in the neighborhood!

My son goes in for his first oil change (in his life) in his new car and forgets to present the $8.00 coupon. So he comes back later to ask for the credit and they said no. I guess it's his bad luck. But he has been advised not to go back. Try Honest Car Care where if you forget your coupon, they still trust you enough to honor it. After consideration, BP saw the errors of it's ways and went above and beyond to make it right. They gave my son a credit for the entire oil change. While I think a full refund was unnecessary, they did what they felt was the right thing to do. They were responsive and my son says 'thank you'.

Fast service and friendly help. Thank you

Good job so far

Great service! They went over and beyond what was asked and I couldn't be happier with the customer service they provided. I will be back again!

No complaints from me - these guys have been taking good care of me for 5 years now. Not the cheapest place around, but always dependable and honest when it comes to what's needed and what's a "nice to have".

Recently had my radiator changed and they did a fantastic job even price matched my regular mechanic that's 15 miles away so saved me a longer trip.