1
Suwanee

Waited a whole hour on an oil change, told me i had a leak, and they WOULD NOT work on it because they couldnt OPEN the hood. These "mechanics" routinely perform with laziness and incompetence.

1
Suwanee

BY FAR THE WORST tire shop I have been to in 35 years of driving! Hostile and rude manager (Jessie) with no desire to help resolve a warranty issue. Useless! Went to Kauffman Tires rather than spend another dime with these clowns! Save yourself some headaches - DO NOT USE NexTire

3
Suwanee

I don't like them either, but when they're near by, it's just so easy to take the car there sometimes. Yes, they do not have great customer service, and Yes, they charge more than anyone else for tires, BUT...I have also taken a car there that had problem after problem with another mechanic, and they fixed it for good, and car has been running fine for over a year, without any issues. I wish they would get it together, and keep hoping they will....

We appreciate your feedback, Elisabeth, and we’re glad we could help keep you on the road without any issues. We’d be interested in getting some context about your comments, though, so we can further evaluate our services. Please email us at [email protected], so we can follow up with you personally. Best, the NexTire Suwanee team

- Suwanee
1
Suwanee

Let's face it, a lot of mechanics will try to rip you off by offering you unnecessary repairs and services, but at least they won't ADD more damages to your car. Call me stupid, but I decided to bring my car here after they somehow damaged the electrical system on my car. This time, they tried to replace a key part in my car's suspension (which I doubt I really needed). Now my car makes this loud noise from the tires every time I go over even the smallest bump. DO NOT take your car here. The workers there are the retards that dropped out of high school and probably need money to get high. They suck at fixing cars. I suggest you pay a little extra at the dealership for them to actually FIX something (even if you don't need it)

5
East Cobb BP

5
East Cobb BP

5
East Cobb BP

Lo mejor en servicio profesional en el condado de cobb saludos raza.

5
East Cobb BP

2
Downtown Decatur

Decatur Tire & Services LLC, gained me as a customer and lost me as one in the same day. I specifically asked for my vehicle to get an oil change and spark plug replacement. 2 hours later, my car is ready. As I go to pay the bill, I noticed it looked kinda low for the services I asked for. I asked the customer rep did they replace my spark plugs, he told me no, they only changed the oil. He didn't apologize for for the mechanics forgetting to change my spark plugs or offer to take my vehicle back into the shop to finish the services I asked for. So I basically waited 2 hours for an oil change. That is poor business and I will not be back.

1
Suwanee

Waited a whole hour on an oil change, told me i had a leak, and they WOULD NOT work on it because they couldnt OPEN the hood. These "mechanics" routinely perform with laziness and incompetence.