Suwanee, Decatur & Marietta Auto Repair

Yesterday I got a flat tire on my way to work from Dunwoody to Decatur. I took my car into Neighborhood Tire in downtown Decatur. After having my car all day, they called to say my tire had a hole in the side wall and it was unfixable. They related that I would have to buy a new tire that they could get in the next day. Because I wouldn't be back in Decatur for 2 days, I decided to take my car to Mr. Tire, right near my home in Dunwoody. They said they would look at my flat tire again to make sure it couldn't be fixed, before charging me for a new tire. After a short 90 minute wait, they related that they fixed my tire! The flat was not in the sidewall but on the bottom of the tire. The repair guy was great and had my tire back on my car in a jiffy. Because of my experience, they didn't charge me and I am grateful that they saved my day. I feel that I was misled by Neighborhood Tire. Before I left their location, I asked to look at my tire because they had marked it. The mark was on the bottom of the tire, not the side wall. I was in a time crunch so I didn't ask anymore questions and trusted their recommendation. I should have asked for a better explanation since they said it would cost $199 for a new tire. I'm glad I got a second opinion before paying for a new tire.

As usual a good experience, and very professional. Thank you

Quick, efficient service and honest about pricing.

Professional and honest staff..trust them with my baby

First visit: Overall very satisfied. The online shopping and appointment request is a really nice feature and allows you to research from the comfort of your home. The store manager, Cindy, even called me after to ensure I was given the rebate offer information for the tires I purchased. Second visit: Great service. I received a notification from NTP&AS that I was due for my free tire rotation. While I was there I had them complete an oil change. Scheduling was easy and the service was relatively quick.

I had a very poor experience. The only thing I had done was the install of tires. I arrived at 730 am when the store opens. I was there to 1054 am. It was no real cause for that. The devaluement of my time continues to be a problem at this location.

Great, quick service.

Extremely helpful even provided transport to and from my house. Did everything they could when I left the wrong contact number.