Suwanee, Decatur & Marietta Auto Repair

8993 reviews
5
Downtown Decatur

I have been going there for years. They are reliable.

5
Downtown Decatur

Woke up with a screw in my tire. I tried to make an appt for it at sams club. Waited all day for the appointment time and when I finally got there they couldn't fit me in even with my appointment they told me to come back 3 hrs later. On my way home I called tire pros because theyre near my house. They were going to close in 45 min when I got there, but they still squeezed me in! They had my tire patched in less than 20 min and I was on my way! Amazing quality of work and service! After running around for this tire all day with 2 kids 2 and under it was Definitely needed and appreciated.

Thank you for taking the time to share your experience, Bianca! We're thrilled to hear that we could provide you with a quick and efficient tire repair despite the last-minute visit. We understand how valuable your time is, especially with little ones in tow. Your kind words about our service mean the world to us. If you ever need any further assistance, please don't hesitate to reach out. Safe travels!

- Downtown Decatur
5
Downtown Decatur

This shop did a fantastic and timely job getting my AC working again.

Thank you, Whip, for the five-star review! We're thrilled to hear that we were able to quickly and efficiently get your AC up and running again. We pride ourselves on providing top-notch service to our customers, and we're glad that we hit the mark! If you ever need any further assistance, don't hesitate to reach out.

- Downtown Decatur
4
Downtown Decatur

30 minutes late re: scheduled appointment. Otherwise all good.

5
Downtown Decatur

Straightforward and quick

Thank you for sharing your positive experience, Rob! We're thrilled to know that our services were straightforward and quick. Providing efficient service is our top priority and we're glad to hear that we met your expectations. If you have any other feedback or need further assistance, please don't hesitate to reach out.

- Downtown Decatur
5
Downtown Decatur

Great service. Helped us out when we were in a bind with a tire leak that needed to be fixed asap.

Thank you, Joanne, for this amazing review! It's great to hear that we were able to assist you with your tire issue promptly. We always strive to provide top-notch service to our customers. Please don't hesitate to reach out if you have any more automotive needs in the future!

- Downtown Decatur
5
Downtown Decatur

I trust any recommendations they give me, and I trust any repairs that are made.

Thank you for your trust, Anonymous! We're delighted to know that you have full confidence in our recommendations and repairs. Your satisfaction is our priority, and we remain committed to delivering exceptional service. Please don't hesitate to reach out if you need anything.

- Downtown Decatur
5
Downtown Decatur

This was my first time going here. I ended up getting a wheel alignment. I have to say the Whole experience was wonderful. Made an appointment at the last minute completed everything within an hour and a half definitely recommend this place. Everyone was wonderful and the prices were great as well.

1
Downtown Decatur

I WAS a faithful customer here…not after my experience yesterday. My wife’s “under inflated tire” sensor went on last weekend. She just had these folks do all new tires last year. She specifically asked if they checked for foreign objects in the tires while inspecting and resetting tire pressures. The answer given was “yes.” Two days later we have a nearly flat rear tire. I drove it back to them yesterday. Got plenty of attitude and snippiness for calling them out on simply changing tire pressures and obviously NOT checking for the nail lodged in my tire. Shoddy work ethic and zero concern for safety of customers. Won’t trust them to do any more work for me.

Dear Jeff, we're sorry to hear about your recent experience. Safety is our top priority, and we should have inspected the tire thoroughly. We apologize for the inconvenience and the attitude you encountered. We value your loyalty and would like to make this right. Please give us another chance to provide the service you expect and deserve.

- Downtown Decatur
5
Downtown Decatur

Thank you, Ms. Singletary, for rating us 5-stars! We're delighted to hear you had a great experience with us. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Downtown Decatur
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