Suwanee, Decatur & Marietta Auto Repair

Have used this crew and store many times - very accommodating, found and ordered tire for next day installation. Drew lead the effort, Danny verified the damage and installed, reassuring service for a busy store !

If you're looking for good customer service, you will not finf it here. I dropped my car off in the morning to have a tire plugged. 6 hours later, right before closing, they had done nothing because they couldn't find the tire lock. Said 'they tried to call'. I did have one missed call, but they didn't bother to leave a message, or call back, or ask Google where the tire lock is in that car (that's how I found it). So I'm out $30 for 2 uber trips and still have a nail in my tire.

I was extremely disappointed about my experience with this business. After spending almost two thousand dollars here less than two months ago, they made me wait for four hours today only to tell me my tire was unrepairable. I could’ve found this out immediately at a service station, but instead I brought it here because I was told I had a warranty. I was also misled about the terms of what the warranty covered, or I wouldn’t have wasted my time. They didn’t even have a comparable tire in stock adding insult to injury. Instead, I’m driving my kids around with a donut on my car which feels unsafe and irresponsible. The customer service was not this bad the last time I was here.

Great service. Will return for future car maintenance.

Always professional and provides quality service. Highly recommended!

I had my car towed for an unknown problem which turned out to be my battery. It was replaced and I was very pleased with the service. Anthony was particularly helpful. I will continue going to Neighborhood Tire for all my car needs.

The first time I went I said, I believe I need to get my tires balanced because my car shakes once I hit about 55 mph. I was told that it's first come first serve. So I showed up the next day at about 8 AM and was told by the same individual that it would probably be a long wait because the schedule is full with people who booked appointments. So, as you can, imagine, that was frustrating. Why didn't the person say that making an appointment was an option in the first place? Then, when I did make a 7:30am appt, I got there at 7:27, went to the front door and it was locked. I saw that same employee right there at the computer and they did not come and unlock the door until 7:32am. The temperature outside was 31 degrees. When I got a phone call, they said that the tires needed alignment, so trusting that it was an actual need, I agreed to that. So, supposedly the tires were aligned and balanced. But when I drove on the interstate the next day, the vehicle was driving EXACTLY the same. Nothing had changed and the shake is still happening. I dropped $200 for nothing. When I called and informed them of this, they said to bring it in, so they could recheck everything. I took it in later that week for my appt and was informed that it would cost another $99 to assess it... Nope. No thank you.