5
Downtown Decatur

Great service and pricing.

5
Downtown Decatur

I was amazed at the service I received. The staff is professional, respectful and truly helpful. The job was completed in a reasonable time and a good job was done. Excellent environment. Thanks

2
Downtown Decatur

Not to much satisfied...sales rep. was intentionally trying to sell me over $600 worth of services..definitely was not prepared for this...I was only there for an emissions test, that passed. I was encouraged to get a oil change because I mentioned I'm going on a road trip..oil stick was full and clear in color 😞, so why did you encouraged me to get it changed 🤔? Another unnecessary $40 + was spent. The worst 😫 part of my experience was I specifically asked to make sure all my fluids are Topped and the pressure in tires are up to part. I was explicitly told that they don't honor that request unless I get a full flush with new fluids...($600+ job) 😡 Your Business has always checked my fluids whenever I got a oil change in the past as a courtesy call...I have referred many people to your establishment...when I came for service, there were only 1 other person getting their car serviced, so there was no excuse for being overloaded with customers.. Bottom Line, again I was very disappointed with the service 😒 and I'm not sure if I'll patronize your establishment again. Sincerely Re. Pryor Customer

Thank you for your honest feedback, Nana. We’re truly sorry to hear about your experience. We take these concerns seriously, especially from someone who has supported our business and referred others. What you described is not in line with the standard of care we aim to provide. We also want to note that we weren’t able to locate your visit in our system under the name provided, and we’d really appreciate the chance to look into this more closely. Please give us a call at 404-809-3975 so we can connect directly and make things right. Your trust means a lot to us, and we’d love the opportunity to earn it back.

- Downtown Decatur
5
Downtown Decatur

Very happy with service and with rapid return of my vehicle.

5
Downtown Decatur

AWESOME AND DEPENDABLE SERVICE ON ALL MY VEHICLES !! WE APPRECIATE ALL THAT YOU DO. NONE BETTER. GRATEFUL CUSTOMER.

5
Downtown Decatur

Friendly service and got me in and out same day for a brake issue. Good communication and troubleshooting of the issue.

5
Downtown Decatur

Really appreciate the friendly, efficient service

5
Downtown Decatur

Great swift service.

5
Downtown Decatur

Got new tires. They did a great job. Very friendly. Prompt service.

Thanks so much for the 5 stars, Jeff! We appreciate your support and are glad we could deliver a great experience.

- Downtown Decatur
2
Downtown Decatur

I'd give this place 3 stars if the wait hadn't been all day after dropping it off when they opened (& having made an appointment more than a week beforehand). Just too pricey given their services m (would NOT recommend getting anything done other than tires). I doubt I'll go back for anything other than a tire warranty.

Hi Steve, thank you for your honest feedback. We're sorry to hear the experience didn’t meet your expectations, especially after scheduling ahead. That’s not the standard we aim for, and we understand how frustrating long wait times and pricing concerns can be. We’d really appreciate the opportunity to speak with you directly and learn more. Please give us a call at your convenience so we can address this properly. Our number is 404-809-3975. Thank you for bringing this to our attention, your input helps us improve.

- Downtown Decatur