5
Downtown Decatur

Amazing service!!! Perfect place for all your car needs!

5
Downtown Decatur

This is a good store. Cindy and crew care about their customers. I thought I needed one new tire, but it turned out to be three new tires. They brought them in from the warehouse and had them mounted/balanced within a couple of hours. It worked out well for me. I will go back for my free lifetime balance and rotation. Thanks!

5
Downtown Decatur

Great service. I just called then today around noon, came over and got a new tire put on and I'm on my way only a couple hours later. 😊

5
Downtown Decatur

I have used this service station many a time for routine oil changes. Today, my new Honda Fit was making a terrible clacking noise as I was driving down 400S, commuting home from work at around 430. Had visions of having to rent a car because there'd be some terrible problem. Called ahead of time to let the guys know I was coming. I even stopped on the way home to see if there was anything dragging underneath the car and couldn't see a thing. As soon as I walked into the store and described the problem, one of the service men immediately identified the problem, which was that the oil pan had become unsecured. He put it up on the lift, replaced the screws, checked the pan, all within about 15 minutes. They didn't even charge me for this service. I can't remember the name of the guy that helped me but he was very friendly and had beautiful blue eyes. Anyway, after being freaked out about there being something terribly wrong with my car and driving home 56 miles from Dawsonville, listening to that intermittent clanging, it sure was nice to have the problem fixed so efficiently and with such friendly and professional service.

5
Downtown Decatur

Cindy and Steve are absolutely phenomenal! They gave me a play by play on everything they did to my vehicle and repaired it in no time! You have a new customer in me!

5
Downtown Decatur

1
Downtown Decatur

I called about tires for my Audi and was told the shop would price-match with Tire Rack, an online tire site. Made a deal that I was to pay the online price and the cost that I would have paid for shipping the tires to the local facility for installation. When I arrived the next morning to have the tires installed, was given a higher price. Objected and asked why and was told the shipping costs were $38.00 per tire even though I had seen online what shipping would be and knew that was an inflated number. Essentially, this place was trying to con me into paying another $80+ above the deal they had agreed to on the phone the previous day. My recommendation: find another tire store, one that won't try the bait-and-switch.

4
Downtown Decatur

I've seen a lot of negative reviews here, but I have not experienced any of the overselling or dishonesty that others have written about. I took my 11-year-old Infiniti in for work I knew I needed done (from previous inspections), and the service was very friendly and informative. I was called before they started additional services (tire rotation and replacement), and shown on the old tires where the wear was. Basically, I was given the evidence for what they said needed to be done. Bottom line: I came in with a list of needed services, and they were a great place to do it for me. Their prices definitely saved me about $300 over the local Inifiti dealer.

5
Downtown Decatur

Great and timely service along with very nice customer service. I will definitely return!

1
Downtown Decatur

If you need a simple diagnostic DO NOT! take your car here! These people will rob you. I was charged $89 for them to simply look at my car and tell me what is wrong with it. It would have cost more but since I am an AAA member I was given a "discount". My car would not crank so I had to get it towed which is the only reason I let my car be serviced by these crooks instead of having to have it towed again to another location and shop. There are places that will do this service for a lot cheaper and with better quality I'm sure. This is my 1st car and 1st experience of this kind. I blame myself as well for not knowing better, but now I do so lesson learned. I will never do business with these people again, nor would I ever recommend them to someone unless I really and sincerely hated that person.