2
Downtown Decatur

Decatur Tire & Services LLC, gained me as a customer and lost me as one in the same day. I specifically asked for my vehicle to get an oil change and spark plug replacement. 2 hours later, my car is ready. As I go to pay the bill, I noticed it looked kinda low for the services I asked for. I asked the customer rep did they replace my spark plugs, he told me no, they only changed the oil. He didn't apologize for for the mechanics forgetting to change my spark plugs or offer to take my vehicle back into the shop to finish the services I asked for. So I basically waited 2 hours for an oil change. That is poor business and I will not be back.

5
Downtown Decatur

I took my '93 Toyota Corolla 320K miles to get a Summer Car Care package for $40. The guys were very pleasant and estimated the work to be done ~1 hour. I was out in about 45 minutes. They came back and recommended 2 new tires (which I knew I needed) and fuel injector cleaning. I declined with no pressure for the techs. I did get a complement for having the car running very well with so many miles. I'll be going back to these guys again!

5
Downtown Decatur

My wife and I had a good experience here. They aligned our little Aveo's wheels, but the car still pulled a bit to the right. We took it back the same day and they were able to determine that the old tires were causing the car to pull, because they were worn wrong by the bad alignment. They gave us a great deal on the tires and now the car drives great. I am happy with the result. Her tire's were over 3 yrs old and needed changing soon, and the original pull on the vehicle was very strong.

2
Downtown Decatur

The guys at this location do not check everything like they say they will. Please make sure your vehicle done right after you leave because if it is not you end up paying way more. poor service!!!!!!!! They suppose to have check my fluids when I got a oil change; however, a week later or so it turns out that I need a power steering pump..which was never mentioned in the print out of things needed...Which is very costly. I'm glad I am a woman who do observe my car. I will not go to this location if you are depending quality service. Save yourself some time and energy. :-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(. Go to the dealership or a dependable place who stands by their word!!!!!!!