Downtown Decatur
The employees at the shop were nice; however, I spent much longer than necessary having tires mounted and aligned on my mother's car. I came as a walk-in the week before, but understandably so during the holidays, the wait time was 2 hours. Thus, I booked an appointment for noon the following week, to prevent having to wait so long. While I was on time for my appointment, it took almost an hour and a half before my mother's car was attended to. And with the expected 1-1.5 hours for mounting and aligning the tires, I was forced to shift some of my plans for the afternoon. I have a personal mechanic I usually go to, but my mother purchased the tires through her job. Therefore, this was my first experience at this shop. As stated before, the employees were nice. However, if appointments are treated just like walk-ins, I'm not sure I can see myself coming again.
