Suwanee, Decatur & Marietta Auto Repair

I've seen a lot of negative reviews here, but I have not experienced any of the overselling or dishonesty that others have written about. I took my 11-year-old Infiniti in for work I knew I needed done (from previous inspections), and the service was very friendly and informative. I was called before they started additional services (tire rotation and replacement), and shown on the old tires where the wear was. Basically, I was given the evidence for what they said needed to be done. Bottom line: I came in with a list of needed services, and they were a great place to do it for me. Their prices definitely saved me about $300 over the local Inifiti dealer.

Decatur Tire & Services LLC, gained me as a customer and lost me as one in the same day. I specifically asked for my vehicle to get an oil change and spark plug replacement. 2 hours later, my car is ready. As I go to pay the bill, I noticed it looked kinda low for the services I asked for. I asked the customer rep did they replace my spark plugs, he told me no, they only changed the oil. He didn't apologize for for the mechanics forgetting to change my spark plugs or offer to take my vehicle back into the shop to finish the services I asked for. So I basically waited 2 hours for an oil change. That is poor business and I will not be back.

The guys at this location do not check everything like they say they will. Please make sure your vehicle done right after you leave because if it is not you end up paying way more. poor service!!!!!!!! They suppose to have check my fluids when I got a oil change; however, a week later or so it turns out that I need a power steering pump..which was never mentioned in the print out of things needed...Which is very costly. I'm glad I am a woman who do observe my car. I will not go to this location if you are depending quality service. Save yourself some time and energy. :-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(. Go to the dealership or a dependable place who stands by their word!!!!!!!

My wife and I had a good experience here. They aligned our little Aveo's wheels, but the car still pulled a bit to the right. We took it back the same day and they were able to determine that the old tires were causing the car to pull, because they were worn wrong by the bad alignment. They gave us a great deal on the tires and now the car drives great. I am happy with the result. Her tire's were over 3 yrs old and needed changing soon, and the original pull on the vehicle was very strong.

I took my '93 Toyota Corolla 320K miles to get a Summer Car Care package for $40. The guys were very pleasant and estimated the work to be done ~1 hour. I was out in about 45 minutes. They came back and recommended 2 new tires (which I knew I needed) and fuel injector cleaning. I declined with no pressure for the techs. I did get a complement for having the car running very well with so many miles. I'll be going back to these guys again!

Its a wonder how places like this are allowed to stay in business. This shop is full of lying crooks that only are out to get your money. The services they recommend are often not needed and if you are a woman then they will more than likely use scare tactics to get you to agree to the service. DO NOT take your car here for ANYTHING and maybe these guys will go out of business. It's a travesty that 10% of hardworking, HONEST Georgians are out of work; but the SCUM at this shop are still in business ripping off unsuspecting people. Every time these guys open their mouths; nothing but lies and B.S. come out.