4
Downtown Decatur

Car towed to the shop and they made the repair.

Thank you for choosing Neighborhood Tire Pros, Diane. We are glad we were able to make the repair and get you back on the road safely! We look forward to seeing you next time.

- Downtown Decatur
4
Downtown Decatur

The wait was not bad and it’s convenient to my house. I will use this location for future.

Rosa, we're happy to help! We work hard to provide our customers with top-notch service at competitive prices. See you on your next visit in! Thanks again.

- Downtown Decatur
4
Downtown Decatur

The wait was not bad and it’s convenient to my house. I will use this location for future.

Rosa, we're happy to help! We work hard to provide our customers with top-notch service at competitive prices. See you on your next visit in! Thanks again.

- Downtown Decatur
5
Downtown Decatur

Quick service, good communication, answered questions

1
Downtown Decatur

Terrible. Over charged. Spent thousand’s getting the repairs made and it ran hot down the road. Did not replace radiator and left hose off. Ran hot on 75 North. Terrible! Dangerous situation because of terrible workmanship. Had to have repaired again in less than 2 weeks! Excuses! Goodyear manager didn’t care. On the paper work showed they didn’t test drive it. Left me stranded on75 Notth. Charges to replace the radiator but didn’t replace and left a hose unhooked the reservoir. Terrible work charged but did NOT repair. When I called over heated on side of the road they didn’t care! Stay away. Response below is completely incorrect. Kept 3 weeks! Wrote review to left others know stay away. Did NOT do repairs charged for. Check dates on Carfax. I was there I know how awful my experience was. This shop did not repair in 2 weeks and charged over $4500 and broke down in less than 50 miles.

On September 8th we did a belt replacement, a computer replacement, an alternator, and a thermostat it looks like that is the only time we have worked on your car this year. On October 21st it shows on CarFax that you went to have your radiator replaced at a different shop. When you called our shop, our manager let you know that you were under warranty and that you had a free tow. It looks from your records that your car overheated after the replacement at another shop. We would love to clear this up with you if you would like to call us at 404-809-3975.

- Downtown Decatur
5
Downtown Decatur

I have been a customer here for years. Recently needed a new tire, had my size in stock. No wait because I took the tire with me!!!

Thanks for purchasing your tire with Neighborhood Tire Pros, we look forward to seeing you next time.

- Downtown Decatur
5
Downtown Decatur

I came in with an air leak in one of my tires. They were pretty busy, but knowing it was probably a quick fix, they pulled me in right away. Within 20 minutes they located the nail, pulled it out, patched it from the inside, then balanced and reinstalled the wheel. The cost was only around $30. I was able to still make my meeting on time too!

Thank you for sharing your experience, James. We are glad we were able to get you in and out quickly, we look forward to seeing you next time you need us.

- Downtown Decatur
5
Downtown Decatur

We appreciate your business, Peter! Thank you for the 5-star review and we'll see you next time!

- Downtown Decatur
3
Downtown Decatur

My starter motor was replaced I also ask the rep to put on my new windshield wipers & he said ok, but they didn't put them on.

5
Downtown Decatur

Very professional and service in a timely manner

Thank you for sharing your experience, Serafina! We are glad we were able to get you in and out of the shop quickly! Thank you for choosing Neighborhood Tire Pros for your service.

- Downtown Decatur