5
Downtown Decatur

Dennis, thank you so much for the 5-star review and for putting your trust in us! See you next time!

- Downtown Decatur
5
Downtown Decatur

The tech was in constant communication over the issues with the car, how much it would cost and when it was ready.

5
Downtown Decatur

Excellent. Solved multiple issues that my car had within 48 hours. Charged much less than the dealership and communicated with me throughout the whole process. Staff is nice as well! I will be back the next time my car has issues!

We appreciate the recommendation and kind words about our business, Anna! We look forward to working with you again!

- Downtown Decatur
2
Downtown Decatur

Was a loyal customer. Please change your process of scheduling appointments. After scheduling my appointment I was told when I got to the shop that my appointment had to be confirmed. If you guys are going to do this process please either call or email someone saying that the appointment was not confirmed.

Justin, we are deeply sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 809-3975.

- Downtown Decatur
5
Downtown Decatur

Great job on brakes and tires - !

Thanks, Jack, we do our best to make sure each customer receives quality service. Thank you for the 5-star review!

- Downtown Decatur
5
Downtown Decatur

Walked in for smog test and was taken immediately. I also asked to price tires as I was told recently by Discount Tire I needed to replace my tires but I didn’t agree with them. Here, I’m told I don’t need to buy tires immediately and I’m very grateful for the honesty I fully plan to buy my tires from them in the future

We appreciate your 5-star review, Sandy! Thank you again and we appreciate your feedback on your smog test!

- Downtown Decatur
5
Downtown Decatur

Still the best mechanics and most pleasant experience I've ever had. They are great at servicing my vehicle quickly and effectively and have never overcharged or tried to upsell me on services the car doesn't need. Highly recommend!

Thanks for the 5-stars, Libby! We appreciate the review, the feedback on our staff and services, and look forward to seeing you again!

- Downtown Decatur
1
Downtown Decatur

Chris, we are deeply sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to hear more details on your situation. Please reach out to us at (404) 809-3975.

- Downtown Decatur
5
Downtown Decatur

Always happy to return to Neighborhood Tire Pros for all my car servicing needs.. they are professional, always gong above and beyond to make sure I'm safe on the road and can't beat the AAA discount!

Veronica, thank you for your review. If there is anything, we could have done anything differently to make it a 5-star review, please give us a call.

- Downtown Decatur
5
Downtown Decatur

Awesome staff- everyone is professional, knowledgeable, and helpful! I damaged a tire while driving and they were able to fit me in via the drop off service later the same day. They have always been communicative of how their schedule is and how busy they are, which I really appreciate! Both times I was by a gentleman named Drew, he is awesome and I hope the NTP leadership appreciates his dedication to his work!