5
Memorial Drive

My 2005 jeep grand cherokee was going through some pain. But after talking my car to neighborhood tire pros & auto service its in better condition than before. Thanks again for all your support guys.

Thank you, An Du, for taking the time to leave us a 5 star review! We are glad to hear that our team at Neighborhood Tire Pros & Auto Service was able to ease your 2005 Jeep Grand Cherokee's pain and leave it in better condition. Thank you for choosing us and we look forward to serving you again in the future!

- Memorial Drive
1
Memorial Drive

Being new to this area, I had no idea where to get my vehicle serviced. I scheduled an appointment with this shop to get my wheels balanced. But they did not tighten my driver side rear tire. At all. I drove maybe 5 miles on it, I called them and told them there was a new noise and vibration, and it was horrible and different than before. It definitely wasn't there before I took my vehicle in. They were very dismissive and told me I had to bring my vehicle in a week from that day. I did a quick inspection at work, but I was inspecting under the car, not the wheel. Good thing I knew better, and I could tell something was very wrong. I did another inspection that night when I got home from work. After after another five miles on the highway, the wheel was so close to flying off that one of the lugs was gone, and three more were two rotations from falling off. We are very lucky that didn't happen, especially while driving on i-85. The next day, I called, and they sent technicians to tighten the wheel and inspect for damage. Be weary of this shop, and make sure you do an inspection of the work that they do. While I had this experience, they were very friendly and very quick. But I wouldn't trust them with actual automotive work.

Trevor, we are sorry for this issue. We did go to your house to replace any damaged pieces from the incident, and we refunded you for all the services you had with us. If you would like to discuss this further, feel free to contact us 404-809-3975.

- Memorial Drive
5
Memorial Drive

Had battery issues. They checked the electrical system, and charge the battery. Battery had to be replaced.

1
Memorial Drive

Slow and rude. Making an appointment is meaningless.

5
Memorial Drive

Great service and communication. Fast service.

5
Memorial Drive

Excellent & Fast Service. Professional Staff. My go-to!

Thank you, Donna, for taking the time to leave such a positive review! We greatly appreciate your loyalty and look forward to being your go-to for all your automotive needs. Thank you again for the 5-star rating, it means a lot to us!

- Memorial Drive
5
Memorial Drive

Always appreciate good customer service. I received an oil change and my car was cared for to my great satisfaction.

1
Memorial Drive

DO NOT GO HERE. I took my car in to get an oil change and fix an issue with my brakes. I was originally told that the problem was the master cylinder and that it was going to be $700. I then get a call back 2 days later and now I’m told that both the rear calipers needed to be replaced. This would now cost me almost $1700. I didn’t think this sounded right so I called back to discuss further. The lady who I spoke with on the phone was incredibly rude and unhelpful. After another day someone else called me back and confirmed my suspicion that it was not the rear calipers. I ended up having to pay $1500 in total but when I picked up my car they had stolen all of the coins from my center console. I’m not that mad that they took $5-$10 worth of coins from my car, I’m more angry at the fact that I just spent $1500 and that still wasn’t enough apparently. There are plenty of other auto shops in Atlanta so I would highly recommend going somewhere else before you come here.

5
Memorial Drive

Thank you so much for taking the time to leave review us, Eric! We appreciate you.

- Memorial Drive
5
Memorial Drive

Thank you for the positive review, Wei Zhou! We appreciate your business and look forward to serving you again in the future!

- Memorial Drive